Senior Customer Success Account Manager

2 weeks ago

Singapore Microsoft Full time $90,000 - $120,000 per year

With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.

Do you have strong service delivery management experience for Public sector clients in Singapore? Are you the tech-savvy cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our more strategic enterprise customers achieving the most out of the Microsoft products and services they use? Do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real?

As a Customer Success Account Manager, you will lead post-sales engagement by driving customer, partner, and internal stakeholder strategies. You will identify, navigate, and influence key technical, business, and executive stakeholders (including partners) while synthesising insights from your team and the customer's industry to align business and IT objectives. You will leverage partnerships with account team leaders to position Microsoft solutions, cross-cloud capabilities, and technical expertise, expanding conversations to demonstrate alignment between customer priorities and Microsoft's current and future portfolio. Acting as a trusted advisor, you will develop and deliver strategic roadmaps, lead programme planning and customer-facing reviews, and prioritise complex engagements to achieve agreed business outcomes. You will innovate methods to identify and mitigate blockers, accelerate consumption, and enhance the customer experience, ensuring ongoing success and value realisation.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

  • Senior Customer Success Account Manager

    4 days ago

    Singapore Microsoft Full time

    **Senior Customer Success Account Manager**: Singapore Date posted **Oct 17, 2025** - Job number **1898519** - Work site **3 days / week in-office** - Travel **0-25**%** - Role type **Individual Contributor** - Profession **Customer Success** - Discipline **Customer Success Account Mgmt** - Employment type **Full-Time** **Overview**: With over...

  • Senior Customer Success Manager

    6 days ago

    Singapore Amplitude Full time

    Amplitude is a leading digital analytics platform that helps companies unlock the power of their products. Almost 2,000 customers, including Atlassian, Jersey Mike's, NBCUniversal, Shopify, and Under Armour, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture...

  • Strategic Program

    7 days ago

    Singapore Microsoft Full time

    Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...

  • Senior Customer Success Account Manager

    4 days ago

    Singapore Microsoft Full time

    With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve...

  • Customer Success Account Management

    2 weeks ago

    Singapore Microsoft Full time

    With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes...

  • Customer Success Senior Manager

    2 days ago

    Singapore griddable.io Full time

    Get AI-powered advice on this job and more exclusive features. Role Overview For our customers who wish to get the most value out of Salesforce with an enterprise experience and the fastest support, delivered by our most skilled experts, they purchase our Signature Success Plan. Signature drives the right insights and people at the right time - which can...

  • Customer Success Manager

    2 weeks ago

    Singapore Aspen Technology Full time

    The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...

  • Customer Success Senior Manager

    2 days ago

    Singapore Salesforce.com Full time

    Job Description The Role For our customers who wish to get the most value out of Salesforce with an enterprise experience and the fastest support, delivered by our most skilled experts, they purchase our Signature Success Plan. Signature drives the right insights and people at the right time - which can make all the difference. When you have Signature, you...

  • Senior Customer Success Manager

    2 days ago

    Singapore Salesforce, Inc. Full time

    Senior Customer Success Manager page is loaded## Senior Customer Success Managerremote type: Office - Flexiblelocations: Singapore - Singaporetime type: Full timeposted on: Posted Todaytime left to apply: End Date: November 29, 2025 (15 days left to apply)job requisition id: JR *To get the best candidate experience, please consider applying for a maximum of...

  • Customer Success Account Manager

    2 days ago

    Singapore LITTLELIVES INC PTE. LTD. Full time

    As a Customer Success Account Manager, you are responsible for the adoption, usage and success of a portfolio of clients. By building trust and enabling the success of your clients, you will be able to drive revenue growth through renewals and upselling. You are the primary customer-facing role, and your insights and relationships will allow you to realise...