Customer Service Officer x 3
4 days ago
We are seeking passionate and service-oriented individuals to join our team as Customer Service Officers. In this role, you will be the first point of contact for our customers and members of the public, ensuring their queries and concerns are addressed with professionalism and care.
Key responsibilities include:
- Responding to customer inquiries and complaints via phone, email, and live chat.
- Delivering accurate and timely information about our venues and services.
- Ensuring follow-up on customer issues to guarantee full resolution.
- Updating customer records and maintaining accurate account information.
- Working closely with internal teams to resolve complex service issues.
- Sharing insights to improve customer service processes and efficiency.
- Meeting service performance targets and KPIs.
- Supporting onboarding and training of new team members.
- Upholding company policies and service standards in all interactions.
We're looking for individuals who are empathetic, detail-oriented, and thrive in a fast-paced environment. Ideal candidates will have:
- A minimum of a high school diploma; further education in business or related fields is a plus.
- Prior experience in customer service or a similar client-facing role.
- A calm and solution-focused approach to handling challenging situations.
- High accuracy in data entry and record-keeping.
- Familiarity with customer service platforms and digital tools.
- Ability to multitask and manage time effectively.
- A team-oriented mindset with a proactive attitude.
- Commitment to delivering excellent customer experiences.
We regret that only shortlisted candidates will be notified. Thank you.
By submitting your resume, you consent to the handling of your personal data in accordance with Certis Group Privacy Policy ).
EA Personnel Name: Woon Pei Chyi (Jess)
EA Personnel No: R
EA License No: 11C3955
-
Customer Service Officer
1 week ago
Woodlands, Singapore The Write Connection Pte Ltd Full time**Job Highlights** - Competitive total rewards package - Dynamic & people-centric work culture - Professional development **Customer Service Officers (Full-time, Woodlands)** The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver...
-
Project Engineer X 5
6 days ago
Woodlands, Singapore HKM HR Management Pte. Ltd. Full time $3,800 - $4,800 per yearPROJECT ENGINEER X 3 - BMS / ELV / WOODLANDS / 5 DAYSBASIC SALARY : $4000-$4800Responsibilities:Responsible for project management related activities which include attend work site meetings, job coordination, system designs etc.Ensure timely completion of all the assigned projects particularly the T&C schedules.Plan and develop the project schedules in...
-
Customer Service Executive
4 days ago
Woodlands, Singapore CPG Facilities Management Pte Ltd Full time $30,000 - $60,000 per yearReporting to the Team Manager, the Customer Service Executive is responsible to formulate resolution and respond in a timely and accurate manner and providing excellent customer service to callers.Job Requirements:Minimum Post-secondary Certificate with 1 years of experience in customer service or contact centre operations will be an advantageGood...
-
Customer Service Officer
11 hours ago
Woodlands, Singapore AGrader Learning Centre Full timeDear Administrators, My name is Loo Yi, Head of Human Resources in AGrader Learning Centre. We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre in the North area at Admiralty **(5 minutes walk from Admiralty MRT)**. **We welcome you to join us, and will offer you**: -...
-
Customer Service Officer
1 week ago
Woodlands, Singapore THE WRITE CONNECTION PTE. LTD. Full timeThe Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed...
-
Customer Service Representative
1 week ago
Woodlands, Singapore JOYFULNESS GLOBAL PTE.LTD. Full timePerforms administrative and office support activities for Sales department and to multiple supervisors including overseas Sales supervisors and other functional supervisors upon delegation. Duties include handling of telephone calls into Sales department, receiving and directing visitors, word processing, filling, management and processing of customers’...
-
Customer Service with Sales
2 days ago
Woodlands, Singapore MINIMOTORS STUDIO PRIVATE LIMITED Full time1 year exp **Roles & Responsibilities** Job Highlights - FAST expanding company with good prospects - FAST pace and dynamic work culture - ATTRACTIVE career progression opportunities and package - COMFORTABLE office environment **Responsibilities**: - Provide customer service, products information, operations and order processing support through...
-
Customer Service Advisor
1 week ago
Woodlands, Singapore 98 Auto Ventures Pte. Ltd. Full time $25,000 - $45,000 per yearWe are looking for a dedicated Adviser - Customer Service to be part of our customer service team. You will be part of our highly customer centric team, attending the needs and requirements of our clientele to achieve high levels of customer happiness. Being in a dynamic environment, you are expected to adapt, pick up and apply new skills and knowledge which...
-
Customer Service Coordinator
2 weeks ago
Woodlands, Singapore TCK EXPRESS (S) PTE LTD Full time1. Job Description & Requirements Office location: Woodlands Working hours: Mon - Fri 9am - 6pm / Sat 9am - 1pm(alternate Sat after confirmation) Job Responsibilities: - Answer and direct phone calls - Schedule booking for the customer - Daily administrative and operational tasks - Support, generate, and compile monthly reports to the top management. -...
-
Customer Service Coordinator
2 weeks ago
Woodlands, Singapore TCK EXPRESS (S) PTE LTD Full time1. Job Description & Requirements Office location: Woodlands Working hours: Mon - Fri 9am - 6pm / Sat 9am - 1pm(alternate Sat after confirmation) Job Responsibilities: - Answer and direct phone calls - Schedule booking for the customer - Daily administrative and operational tasks - Support, generate, and compile monthly reports to the top management. -...