Senior Manager

Pay Plan Title: Senior Manager

Working Title: Senior Manager, TCL Transitional Complex Care 

Position Number: 80128

FLSA Status: Exempt

Posting Salary Range: $70,879 - $81,700

Office Location: Remote within Trillium's Catchment area. (See requirements section for included counties)

POSTING DETAILS:

Make an Impact

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.

Why Work for Us? 

Trillium believes that empowering others begins with supporting our team. We offer our employees:

• A collaborative, mission-driven work environment
• Competitive benefits and work-from-home options for most positions
• Opportunities for professional growth in a diverse inclusive culture

Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.

If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today

What We're Looking For

Trillium Health Resources has a career opening for a Senior Manager, TCL Transitional Complex Care to join our TCL Complex Transitional Care team. This position's primary responsibilities include providing input for Complex Care Coordination targeting those with chronic, unresolved, or complex physical, behavioral health, and social determinant needs. The Senior Manager is responsible for oversight of staff, providing proactive intervention care planning and transition to individuals identified to ensure they receive appropriate assessment, discharge/transition planning, and services in the community. This is a mobile position with work done in a variety of locations. 

On a typical day, you might:

• Ensure that Occupational Therapy Staff and Registered Nurses (RN) follow care plan guidelines regarding OT/Nurse evaluation and assessments.
• Assess individuals who may have identified needs with behavioral, physical health, co-occurring, co-morbid, or multi-morbid conditions for conditions or issues within the area of occupational therapy that impact transitions from Adult Care Homes to independent living.
• Oversee collaboration with Care Coordinators/Care Managers, integrated care nurse(s), Occupational Therapist(s), COTA(s), and clinician(s) to contribute to integrated care.
• Monitor the Care Plan and Transition plan (physical, behavioral health, and social determinant concerns), service delivery, and health and safety of the member.
• Oversee Completion of occupational and/or nursing assessments and other assessments as needed.

Employee Benefits:

Trillium knows that work/life balance is essential. That's why we offer:

• Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
• Work-from-home options available for most positions
• Health Insurance with no premium for employee coverage
• Flexible Spending Accounts
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
• NC Local Government Retirement Pension (defined-benefit plan) 
• 401k with 5% employer match and immediate vesting
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Quarterly stipend for remote work supplies

Qualifications

Required:

• Bachelor's degree with a minimum of two (2) years of documented experience working with the co-occurring of physical health and behavioral/mental health, physical health, or chronic condition population; OR
• Equivalent combination of education/experience. 
• Fully licensed by the North Carolina Board of Occupational Therapy as an Occupational Therapist (OT); OR
• Fully licensed by the North Carolina State Board of Nursing as a Registered Nurse (RN).
• Must have a valid driver's license.
• Must reside in North Carolina and within Trillium's Catchment area, which includes the following counties: Anson, Bertie, Beaufort, Bladen, Brunswick, Camden, Carteret, Chowan, Columbus, Craven, Currituck, Dare, Duplin, Edgecombe, Gates, Greene, Guilford, Halifax, Hertford, Hoke, Hyde, Jones, Lee, Lenoir, Martin, Montgomery, Moore, Nash, New Hanover, Northampton, Onslow, Pamlico, Pasquotank, Pender, Perquimans, Pitt, Randolph, Richmond, Robeson, Sampson, Scotland, Tyrrell, Warren, Washington, Wayne, Wilson.
• Must be able to travel within catchment as required.

Preferred:

• Advanced degree preferred.
• Experience working with the BH/MH/SU/IDD population.
• Experience in supervision of two (2) or more employees. 

Deadline for Application: Wednesday, November 12, 2025 at 11:159pm

How to Apply

To be considered, submit your application and resume through our ADP Career Center. Your resume must include:

• Employer name, dates of service (month/year), average hours worked per week, and essential job duties
• Education details (degree type, date awarded, institution, field of study)
• Licensure/certification information, if applicable

After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You'll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.

Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile.

Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.

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