VMware Engineer

2 weeks ago


Singapore SMART INFORMATION MANAGEMENT SYSTEMS PRIVATE LIMITED Full time $60,000 - $120,000 per year

Key Responsibilities

  • Support and maintain VMware Horizon and vSphere infrastructure, including ESXi hosts, vCenter servers, and VDI components.
  • Manage VDI provisioning, desktop pools, golden images, and linked or instant clones.
  • Troubleshoot VDI performance, connectivity, and user experience issues across multiple sites.
  • Develop and maintain PowerShell scripts for automation, system reporting, and operational efficiency.
  • Perform capacity planning, system health monitoring, and proactive issue resolution using vROps or similar tools.
  • Collaborate with network, AD, and storage teams to ensure seamless system integration.
  • Implement ITIL best practices for incident, problem, and change management using ITSM tools such as ServiceNow or BMC Remedy.
  • Participate in disaster recovery and business continuity planning for virtual infrastructure.
  • Document configuration standards, operational procedures, and best practices.

Requirements / Skills

  • Strong understanding of ITIL frameworks, including incident, problem, and change management.
  • Familiarity with ITSM tools (e.g., ServiceNow, BMC Remedy) for managing service requests and incidents.
  • Strong understanding of VDI components such as connection servers, desktop pools, golden images, and linked clones.
  • Hands-on experience with VMware ESXi, vCenter, and virtual machine management.
  • Proficiency in troubleshooting VDI performance and connectivity issues.
  • Familiarity with Active Directory, Group Policy, and user profile management in a VDI context.
  • Solid understanding of networking principles (DNS, DHCP, VPNs, etc.).
  • Knowledge of monitoring tools such as VMware vROps or similar.
  • Understanding of storage technologies, including SAN and NAS, in relation to VDI.
  • Proficiency in PowerShell scripting for automation and system administration.
  • Strong communication skills and ability to collaborate across technical and business teams.

Qualifications

  • Diploma or Degree in Information Technology, Computer Science, or a related field.
  • VMware certification (VCP / VCAP) or equivalent experience preferred.
  • Minimum 8 years of relevant experience in VMware infrastructure and VDI administration, ideally within large-scale or financial environments.


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