Retail Supervisor
1 week ago
About the role
As a Retail Supervisor at Popular Book Company Pte Ltd, you will play a crucial role in ensuring the smooth and efficient operation of a department in our retail stores. This full-time position is responsible for overseeing the retail assistants, providing exceptional customer service to our valued customers and maintaining high standards of department presentation.
What you'll be doing
- Supervising and coordinating the daily activities of the retail team, including scheduling, task allocation, and performance management
- Providing excellent customer service by assisting customers, handling inquiries, and resolving any issues that may arise
- Ensuring that store operations, inventory, and merchandising standards are maintained to the highest level
- Identifying and implementing strategies to improve store efficiency, sales, and customer satisfaction
- Collaborating with the store management team to develop and execute marketing campaigns and promotions to drive customer engagement and increase revenue
What we're looking for
- Minimum GCE O level with 2 years of experience in a retail supervisory or managerial role
- Strong customer service orientation and the ability to provide exceptional customer experiences
- Excellent communication, interpersonal, and leadership skills to effectively manage a team
- Proficient in inventory management, merchandising, and store operations
- Ability to work flexible hours, including evenings and weekends, to meet the needs of the business
- Strong problem-solving and decision-making skills to address challenges and make informed decisions
- Enthusiastic about the retail industry and the company's products and services
What we offer
At Popular Book Company Pte Ltd, we are committed to providing our employees with a rewarding and fulfilling work environment. As a Retail Supervisor, you can expect:
- Competitive salary and performance-based bonuses
- Comprehensive benefits package, including medical and dental coverage
- Ongoing training and development opportunities to enhance your skills and advance your career
- A collaborative and supportive team culture that values teamwork and work-life balance
- Opportunities to contribute to the growth and success of a leading retail company in Singapore
About us
Popular Book Company Pte Ltd is a leading retailer of books, stationery, and educational resources in Singapore. With a rich history spanning over 50 years, we are committed to providing our customers with a wide selection of high-quality products and exceptional service. Our mission is to inspire and empower our customers through the power of knowledge and creativity. Join our dynamic team and be a part of our exciting journey
Apply now for this exciting opportunity to become a Retail Supervisor at Popular Book Company Pte Ltd.
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