Technician II, Quality Operations

COMPANY OVERVIEW:
At Alcon, we are passionate about enhancing sight and helping people see brilliantly. With over 25,000 associates worldwide, we innovate fearlessly, champion progress, and act swiftly to improve global eye health. We foster an inclusive culture that values your contributions and supports your career growth. Join us and make a meaningful impact in the lives of our patients and customers.

POSITION SUMMARY:
As a Technician II, Quality Operations (Lot Release), you will be responsible for supporting quality management operations in manufacturing and distribution by monitoring product quality, support non-conformance related investigation and maintaining documentation

In this role, a typical day will include:

• Review and release Intermediate and Finished Good products in compliance with quality and regulatory standards.
• Conduct retained sample inspections and ensured timely archival of records.
• Issue and approve Certificates of Analysis/Assurance for Finished Goods.
• Manage quarantine, on-hold and return requests accurately and promptly.
• Initiate and support Non-Conformance Reports (NCRs) and related investigations.
• Maintain 5S standards and ensure good housekeeping in the Lot Release area.
• Monitor and analyze key performance indicators (KPIs); escalate issues as needed.
• Identify and implement process improvements to enhance efficiency and compliance.
• Ensure adherence to Alcon's Quality Management System (QMS), GMP, GDP, and safety protocols.
• Collaborate cross-functionally to support quality operations and continuous improvement.
• Perform other duties as assigned by the Supervisor to meet business needs.

WHAT YOU'LL BRING TO ALCON:

• Minimum 'O' Level in Science, Engineering, or equivalent, with 3 to 5 years of relevant experience in Quality Assurance within a manufacturing environment.
• Experience in GMP/GDP-regulated industries, such as pharmaceuticals or medical devices.
• Strong understanding of Good Manufacturing Practices (GMP) and Good Documentation Practices (GDP).
• Experience with cleanroom operations is a plus.
• Basic computer literacy, including proficiency in Microsoft Office and Outlook; familiarity with MES and SAP systems.
• Strong analytical and problem-solving skills, with a keen eye for detail and a commitment to compliance.
• Effective communication and collaboration skills to work cross-functionally and support continuous improvement.
• Willingness to work 12-hour shifts.

HOW YOU CAN THRIVE AT ALCON:
At Alcon, we are committed to fostering a work environment where our employees can grow, innovate, and excel. Here's how you can thrive in your role with us:

• Career Growth & Development – Gain access to continuous learning opportunities, leadership training, and career advancement programs to support your professional journey.
• Collaborative Culture – Work alongside passionate and diverse teams in a dynamic and inclusive environment that encourages innovation and teamwork.
• Impactful Work – Be part of a purpose-driven company that is improving lives by advancing eye care solutions worldwide.
• Recognition & Rewards – Your contributions are valued and recognized through competitive compensation, performance incentives and career progression opportunities.
• Global Exposure – Join a world-class organization with opportunities to collaborate across international teams and gain global industry insights.
• Work-Life Balance & Well-Being – Enjoy employee wellness programs, flexible work arrangements and initiatives that support your well-being.

At Alcon, we empower our people to make a difference while growing their careers in an exciting and supportive environment. Join us and see brilliance in every opportunity

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If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

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