Entry - IT/Network Support Engineer

2 weeks ago


Central Region, Singapore Alphaeus Pte Ltd Full time $40,000 - $60,000 per year

Responsibilities:

  • Provide first level troubleshooting of devices, maintenance of laptops and tablets
  • Installation and configuration of operating systems and softwares for users
  • Assist users on operating system, email, hardware and software related issues
  • Deployment of PC, notebook and printers as requested by users
  • Assist in troubleshooting network and wireless connectivity issues
  • Respond to incidents at timely manner, investigate and provide temporary or permanent solutions of escalated incidents.
  • Coordinate with 3rd party or equipment vendors to resolve problems
  • Other ad hoc duties assigned.

Requirements:

  • Minimum NITEC in IT relevant discipline
  • Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals
  • Knowledge of network, operating systems, software applications, and remote connection systems
  • IT certificate is provided subject to terms and conditions

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