Managing Director
3 days ago
Key Responsibilities
Develop and implement the restaurant's business strategy, growth plans, and brand positioning.
Identify market trends and new opportunities to drive revenue and customer engagement.
Oversee daily operations to ensure smooth and efficient service delivery.
Oversee logistics, supply chain management, and vendor relationships.
plan new product development and scaling
Prepare and manage budgets, forecasts, and P&L statements.
Control operational costs, maximize profitability, and achieve revenue targets.
Build a strong team culture focused on customer service excellence.
Conduct regular performance reviews and set KPIs.
Oversee marketing initiatives, promotions, and partnerships to increase brand visibility.
Maintain exceptional customer satisfaction and resolve escalated complaints.
Ensure the restaurant delivers a premium dining experience.
Requirements
Minimum of 10 years of proven leadership experience as a Managing Director, General Manager, or in a similar senior role in the F&B or food industry.
Excellent leadership, communication, and organizational skills
Proficiency in Mandarin to effectively liaise with suppliers in Taiwan
Experience in food import and export operations
In-depth knowledge of food processing, supplier management, and quality control
Ability to work in a fast-paced and customer-centric environment
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