Patient Service Associate Executive, Pre-Operative
2 days ago
Job Description
You will lead a team to deliver professional customer service to ensure smooth and seamless operation of the admission centres.Your responsibilities include managing staff rostering, coaching and training team members, as well as supporting process improvement initiatives. In addition, you will assist in handling service feedback, resolving operational issues, and providing coverage support for team members when required.
Requirements
- Diploma in any discipline with 2 years of frontline customer service experience or GCE 'O' / 'N' Level with 7 years of frontline customer service experience
- Customer-oriented with excellent interpersonal skills and attention to detail
- Experience with SAP system will be advantageous
- Able to work staggered hours between 6.30am and 6.30pm on weekdays
-
Sengkang, Singapore Sengkang General Hospital Full timeSenior / Patient Service Associate, Outpatient Clinic Operations Join to apply for the Senior / Patient Service Associate, Outpatient Clinic Operations role at Sengkang General Hospital . You will provide professional and excellent customer service to ensure smooth operations of the clinics. Responsibilities include registration, appointment scheduling,...
-
Sengkang, Singapore Institute of Mental Health Full time $30,000 - $45,000 per yearCompany description: The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health...
-
Temp Patient Information Associate
2 weeks ago
Sengkang, Singapore Institute of Mental Health Full time $35,000 - $45,000 per yearCompany description: Institute of Mental HealthJob description: Position: Temp Patient Information Associate (6 months contract)Department: Contact CentreResponsibilitiesHandles calls and enquiries from the General Line and Appointment Line to provide information on IMH's services to patients and the publicAssists in scheduling appointments for patients...
-
Senior Executive, Pre-Operative
1 week ago
Sengkang, Singapore Sengkang General Hospital Pte. Ltd. Full time $90,000 - $120,000 per yearYou will support the department in managing new initiatives and redefining processes to enhance the patient journey. Your responsibilities include leading projects that leverage technology to improve productivity and service quality through digital solutions and innovation-driven practices. You will also oversee departmental operations, including staff...
-
Sengkang, Singapore Sengkang General Hospital Pte. Ltd. Full time $40,000 - $60,000 per yearYou will provide excellent frontline customer service which includes registration, appointment scheduling, cashiering as well as financial counselling to patients. In addition, you will provide general administrative support to the department.Requirements• Diploma or GCE 'O' Level with 2 years' relevant experience• Prior experience in healthcare,...
-
Patient Service Officer
2 days ago
Sengkang, Singapore Raffles Medical Group Ltd Full time $30,000 - $60,000 per yearAt Raffles Medical Group, you'll be part of a team who is focused on delivering high quality healthcare experiences to our broad spectrum of clients. We strive for an environment where we inspire one another, encourage you to achieve your best, and importantly, share success together.Your key responsibilities will include:Attend to patient enquiries over the...
-
Sengkang, Singapore Sengkang General Hospital Pte. Ltd. Full time $40,000 - $60,000 per yearJob DescriptionYou are responsible for timeliness in processing of patient bills and claims, checking for bill accuracies and review completeness of patient documents for medical claims. In the course of your work, you will handle patient enquiries relating to bills, claims and payments. You will also provide administrative support to the department, be...
-
Sengkang, Singapore Sengkang General Hospital Pte. Ltd. Full time $40,000 - $80,000 per yearYou will handle patient accounts receivable transactions involving journal postings, payment reconciliation, outstanding accounts review and follow-up. You will support front desk duties in cashiering, attending to patient enquiries on bills, claims, payment and financial assistance applications. Other responsibilities include computation of statistical...
-
Sengkang, Singapore Sengkang General Hospital Pte. Ltd. Full time $40,000 - $60,000 per yearJob Description:You will provide inpatient financial counselling to patients and their next-of-kin involving patient consent and authorization, estimated bills, healthcare financing and assistance schemes, payment options and payment collection. You will attend to financial counselling enquiries and follow through timely case closures. Other...
-
Sengkang, Singapore Sengkang General Hospital Pte. Ltd. Full time $30,000 - $60,000 per yearYou will be responsible for the smooth operations of the equipment in the Operating Theatres. You will assist the surgical team to transfer and position the patients as well as adjust the Operating Theatre lights.Education/Qualifications:• Higher NITEC/ NITEC Certificate in Health Services (In-patient) or WSQ Higher Certificate in Healthcare (Nursing) in...