AI Chatbot for self-service assistance Intern
2 weeks ago
Department of Statistics
Internship
Closing on 29 Sep 2025
What the role is
This project focuses on the design and development of a chatbot that helps answer queries which aims to enhance user support and self-service capabilities. The project will involve building and refining the chatbot's knowledge base which includes analysing and categorising past queries, documentations and frequently asked questions, ing automation techniques, and evaluate the chatbot's effectiveness.
What you will be working on
Intern will gain hands-on experience in ing automation and natural language processing techniques in a practical setting.
Project Deliverables:
- Categorisation and analyses of past queries to validate chatbot performance
- Development of a prototype chatbot trained on existing user guides and FAQs
- Formulate an effective methodology to evaluate the chatbot's effectiveness
Project Duration:
5 months (Jan - May 2026)
Preferred Discipline:
Computer Science, Data Science
Opened to Pre-University / Polytechnic students as well
What we are looking for
Experience in Python programming is required
Experience with web development (e.g. , Typescript) is preferred
About Department of Statistics
The Singapore Department of Statistics is the National Statistical Authority responsible for statistics on the Singapore economy and population.
We collect, compile, analyse and disseminate a wide range of economic, business, household and population data, as well as analyse and monitor trends in the economy and population.
With these vital inputs, policymakers, business decision makers and our data users gain valuable insights into current and emerging economic and social trends, enabling them to make calculated and informed decisions in the formulation of policies and strategies for the future. Apart from public agencies and businesses, our users also include researchers, analysts, educators, students, the media and the general public.
Join our team and make a difference by contributing important statistical input to facilitate policy planning and decision-making and support Singapore's present and future economic and social development.
About your application process
This job is closing on 29 Sep 2025.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and for other roles within Department of Statistics or the wider Public Service.
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