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Customer Service Executive

2 weeks ago


Tuas, Singapore SIN CHEW WOODPAQ PTE LTD - Full time $39,960 per year

Job Highlights:

5 days week

Office within minutes from bus stop

Breakfast & lunch provided when in office

Earn commission after confirmation

Job Description:

  • Provide introductory information about the company and its products and services to new customers
  • Respond to customer inquiries
  • Advise customers on products or services to best suit their specific requirements
  • Prepare quotations and follow up with customers for their acceptance.
  • Document customer interactions when necessary, compiling job related documents to ensure that customer requirements are met.
  • Prepare delivery orders and other relevant documents.
  • Communicate all necessary job requirements clearly and efficiently to other stakeholders to ensure that customers' requirements/instructions are addressed.
  • Resolve customers' concerns, if any.
  • Build and maintain long term business relationship with new and existing customers

Requirements:

  • Singaporeans Only
  • Minimum 2 year of experience in customer service/ shipping documentation role in logistics industry
  • Strong knowledge of Hauler operations, transportation logistics, and customs clearance procedures in Singapore.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with clients, colleagues, and external partners.
  • Prior customer service or sales coordinator experience will be an advantage
  • Friendly and welcoming disposition
  • Has initiative, independent and able to work in dynamic environment
  • Good command of written and verbal English
  • Excellent organizational and multitasking skills

Job Types: Full-time, Permanent

Pay: $2, $3,300.00 per month

Benefits:

  • Dental insurance
  • Food provided
  • Health insurance

Work Location: In person