Senior Client Success Manager

**About ATLAS ANALYTICS**

At ATLAS ANALYTICS, we help B2B tech companies grow through intelligent outbound sales strategies, lead generation, and building scalable sales pipelines. Our clients trust us as their external growth team—delivering results, fast.

Now, we're hiring a Senior Client Success Manager (Team Lead) to take ownership of our client relationships and help scale our Client Success function from the ground up.

This isn't just another support role—we're looking for a strategic partner. Someone who can speak the language of sales, challenge clients with confidence, and work cross-functionally to improve how we deliver value at scale.

**What You'll Do**

** Own Client Relationships End-to-End**

- Onboard new clients and run strategic workshops to define goals, ICPs, and outreach angles.

- Host monthly strategy calls and performance reviews—share insights, recommend optimizations, and act as the go-to person for all client needs.

- Ensure clients feel supported, heard, and proactively guided toward results.

** Act as a Strategic Sparring Partner**

- Work with our internal Growth Team (SDRs, Growth Consultants, Copywriters) to connect client strategy with campaign execution.

- Translate campaign performance into clear, actionable recommendations.

- Push back when needed. You're not just a yes-person—you bring insight and perspective.

** Build & Scale the CSM Function**

- Develop playbooks, workflows, and SOPs to streamline client onboarding, reporting, and retention.

- Leverage automation and tools to optimize processes and make our delivery faster and more effective.

- Contribute to internal operations and help scale the CSM team as we grow.

**Who You Are**

You're not afraid of complexity—you lean into it. You love working with clients and know how to make them successful. You're both strategic and operational, and you're ready to build something that lasts.

**You'll thrive in this role if you:**

- Have experience as a Client Success Manager, Account Manager, Growth Strategist, or similar client-facing role—ideally in a B2B, SaaS, or agency context.

- Have a solid understanding of lead generation, outbound campaigns, and the B2B sales funnel.

- Are fluent in German and English (preferred, not required).

- Can run high-level conversations with founders, Heads of Sales, CMOs, or GTM leaders.

- Are process-minded—love building systems that make operations smoother, faster, better.

- Are proactive, curious, and solution-oriented. You don't wait to be told what's wrong—you look for ways to improve things every day.

- Aren't afraid to have tough conversations—and know how to turn them into long-term trust.

**Why Join ATLAS ANALYTICS?**

-  **High Ownership** – You'll run your own portfolio of clients and shape how we deliver value.

-  **Strategic Role** – Help us build the Client Success function from scratch—your ideas matter.

-  **Fast-Growth Environment** – Work across multiple industries, geos, and campaigns.

-  **Collaborative Team** – Join a tight-knit, international team of sales pros, marketers, and ops nerds.

-  **Remote & Flexible** – Work from anywhere, manage your own time.

**How to Apply**

We don't need a generic CV. We care more about why you're interested and how you think.

- Send us a quick note about why you're interested in this role and what excites you about working in a startup/sales/client success environment.

- Share a short video (Loom, YouTube, or mobile selfie) introducing yourself and telling us something fun, impressive, or creative you've done.

- If you have a LinkedIn profile, portfolio, or previous work experience, feel free to include that too.

*** Please submit your details via this form:***

Let's scale some pipelines—and some careers—together.

We're excited to hear from you.