F&B Retail Associate/Supervisor

2 days ago

Downtown Core, Singapore TWG Tea Company Pte Ltd Full time $30,000 - $60,000 per year

Job Summary

This position is responsible to assist the Manager on ensuring smooth daily operations in the Salon & Boutique, and providing efficient services to all guests professionally as a customer-focused role. Reporting directly to the Store Manager and indirectly to the Operations Manager, this position will be situated in TWG Tea Salon & Boutique and is required to follow the weekly duty roster as planned out by the Store Manager.

Job Descriptions

  • Assist the Assistant F&B Retail Manager in overseeing and ensuring daily smooth Salon & Boutique operations
  • Responsible for ordering of goods and supplies, receiving and checking of inventory of goods and supplies
  • Responsible for offering a friendly and efficient services to all guests
  • Process guests orders to ensure that all items are prepared and served promptly
  • Assists in setup and clear down of the front and back of Salon & Boutique operations
  • Ensure food safety regulations are followed as according to NEA's policy
  • To ensure neatness and cleanliness of service ware
  • Promote and sell our range of products and food and beverage items to walk-in customers
  • Perform demonstrations of products
  • Attending to customers' needs, complaints and enquiries
  • Handling of cash, POS system and report of take-in-cash when on duty
  • Responsible for recording daily sales report, ensuring all food and beverage items and products are accounted for
  • To provide guidance, coaching and mentor of new joined service staff

Outlets

  • ION
  • Takashimaya
  • Marina Bay Sands
  • Swissotel
  • Raffles City
  • Airport (Transport provided for opening shift and closing shift)

Welfare & Benefits

  • 13th Month Salary
  • Meal Allowance
  • Performance Bonus
  • Birthday Incentives
  • Medical Benefits
  • Staff Discount
  • Festive Gifting

Requirements

  • Minimum 2 years' of experience in F&B / Retail Operations, preferably in luxury goods industry
  • Welcoming personality
  • Good communication and interpersonal skills
  • Hands-on and customer-focused role, hence we require someone with drive, efficiency and assertiveness
  • High initiative and positive attitude
  • 5 Days 44 Working Hours per week
  • Available to work on weekends and public holidays

Please upload an updated resume indicating reasons for leaving, last drawn salary, expected salary and date of availability.

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