service crew
2 weeks ago
We are seeking friendly, energetic, and service-oriented individuals to join our team as Restaurant Service Crew at our artisan bakery. In this role, you will be the face of the bakery—welcoming guests, taking orders, serving food and beverages, and ensuring an exceptional dining experience. Ideal candidates are passionate about quality food, warm customer service, and working in a fast-paced, team-driven environment.
Key Responsibilities:- Greet customers warmly and provide exceptional service throughout their visit.
- Take accurate food and drink orders and enter them into the point-of-sale (POS) system.
- Serve bakery items, beverages, and café-style meals with attention to presentation and timeliness.
- Answer customer questions about menu items, ingredients, and daily specials.
- Maintain cleanliness and organization of the dining area, counters, and restrooms.
- Assist with opening and closing duties, including setup, cleaning, and restocking.
- Monitor stock levels of front-of-house supplies and notify the manager when replenishment is needed.
- Handle customer feedback or complaints professionally and escalate issues when necessary.
- Collaborate with kitchen and bakery staff to ensure smooth service and communication.
- Uphold food safety, hygiene, and sanitation standards at all times.
- Prior experience in food service, customer service, or hospitality preferred but not required.
- Excellent communication and interpersonal skills.
- Enthusiastic, friendly, and professional demeanor.
- Ability to work in a team and adapt to a dynamic service environment.
- Comfortable working early mornings, weekends, or holidays as needed.
- Basic math skills for handling cash and operating POS systems.
- High school diploma or equivalent preferred.
- On-the-job training provided for the right candidate.
- Passion for artisanal food and specialty coffee or baked goods.
- Keen attention to detail and a pride in delivering great customer experiences.
- Ability to stay calm under pressure and multitask during peak hours.
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