Sales Admin

2 weeks ago


Singapore JOB EXPRESS SERVICES PTE. LTD. Full time $2,500 - $2,800 per year
Job Title: Sales Admin (ID
Location: Seletar
Working Hours: Mon to Fri 8.00am-5.30pm.
Salary: $2500-$2800

Key responsibilities and tasks:

• Handle incoming customer inquiries via phone and email regarding cutting tools and related products.

• Prepare and process sales orders, quotations, and invoices accurately and efficiently.

• Maintain and update product codes and inventory levels.

• Coordinate with internal departments (purchasing, logistics, account) to ensure timely order fulfilment.

• Maintain accurate sales records and customer data in the ERP systems.

• Support outside sales representatives with administrative tasks, order updates, and customer communication.

• Follow up on quotations, backorders, and pending deliveries.

• Assist in preparing sales reports, forecasts, and customer feedback summaries.

• Manage warranty claims, returns, and customer complaints professionally and efficiently.

Qualifications & Requirements:

• O Level

• 1 to 3 years of experience in a sales administration or customer service role, preferably within the industrial tools or manufacturing sectors.

• Proficiency in Microsoft Office (Excel, Word, Outlook) and any ERP systems.
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