Full Time Crew Lead

1 week ago


Singapore Kiztopia Services Pte Ltd Full time $31,200 per year

Roles & Responsibilities:

  • Manage duty roster, cleaning schedule & plan for equipment upkeep.
  • Assist in day-to-day service crew deployment & their meal-time arrangement.
  • Manage service crew's performance, develop training plan to ensure service excellent.
  • Maintain floor order and manage customer traffic.
  • Oversee and streamline all workflow, provide superior with feedback & suggestion to improve productivity.
  • Attend and resolve customer problems, complaints, and service requests.
  • Look after playground safeness and handle all accident and emergency issues.
  • Undertake & execute special project assigned by the supervisor.

Job Requirements:

  • At least 3 years of experience in hospitality or customer-oriented job in front-line capacity.
  • Experienced in a supervisory role within the childcare, recreational, or entertainment industry is preferred.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with children, parents, and team members.
  • Able to perform shift schedules and commit during peak periods (i.e. School Holiday, Weekends, Public Holiday) with long hours of standing/walking.
  • Able to work independently and effectively under tight deadlines in a fast-paced environment.
  • A good team player with a high level of enthusiasm, drive, initiative and commitment.
  • Experienced in using Microsoft Office tools, specifically Excel, Word, & PowerPoint.
  • This is a FULL TIME position.
  • The work location will be assigned based on business requirements which will be shared with you during interview. Please refer to our website for outlets location ).

Qualifications Requirements:

  1. Higher Diploma or above in Tourism and Hospitality or related disciplines.

* We thank all applicants for your interest but regret to inform that only shortlisted candidates will be notified.

Job Type: Full-time

Pay: From $2,600.00 per month

Benefits:

  • Employee discount
  • Health insurance

Work Location: In person


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