Pervasive Sensing

2 weeks ago

Singapore Emerson Full time $80,000 - $120,000 per year
Description

Job Summary

If you are looking for an opportunity in Service Engineering, Emerson has an excellent role for you The Pervasive Sensing & Instrumentation Field Service Engineer will be responsible for the execution of field services and project, providing support for improvements and resolving customer issues. This role will also coordinate with customers and other collaborators to achieve efficient project execution and timely project schedule.

If this sounds like a good fit, we would love to hear from you

In This Role, Your Responsibilities Will Be:
  • Perform routine maintenance and calibration of field instruments, pervasive sensing solutions to ensure accuracy and reliability.
  • Troubleshoot and resolve issues with field instruments, including hardware, software, wireless network and connectivity issues.
  • Ensure that all maintenance and calibration work is completed in compliance with relevant standards, regulations, and customer specifications.
  • Provide technical support for troubleshooting complex problems, liaising with engineering teams where necessary.
  • Conduct site surveys to assess customer needs, determine installation feasibility, and recommend solutions.
  • Prepare detailed service reports after every maintenance, and repair activity.
  • Ensure accurate records are maintained for all services performed, including calibration certificates, maintenance logs, and equipment inventory.
  • Adhere to all relevant safety standards, Risk Assessment procedure and environmental regulations while performing field service duties. 
  • Respond to customer inquiries and requests promptly, providing expert advice and solutions
  • Attends to customer meeting and technical clarification and provide timely resolution.
  • Performs Pre-FAT / FAT (Factory Acceptance Test), Site acceptance Test & Commissioning.
  • Provides remote support to customers via phone call and email.
  • Coordinates with other engineers/designer/project manager for efficient project execution to meet customer's requirement, project schedule & quality standard.


Who You Are:

You use knowledge of business drivers and how strategies and tactics play out in the market to guide actions. You create teamwork allowing others across the organization to achieve shared objectives. You readily action new challenges, without unnecessary planning.

For This Role, You Will Need:
  • 5+ years of related experience in field services or as a Field Service Engineer in Instrumentation and Pervasive Sensing solutions (e.g. Commissioning, preventive maintenance, refurbishments, site surveys, FAT, SAT etc.)
  • Excellent problem-solving skills with demonstrable experience of troubleshooting and maintenance of field instruments (various technologies) such as flow meters, pressure, temperature transmitters or level transmitters and other measurement devices.
  • Proficiency in network communication protocols such as HART, Foundation Fieldbus, Profibus, TCP/IP, OPC, Modbus, etc.
  • Strong communication, interpersonal, and influencing skills to efficiently communicate and advocate service solutions to customers.
  • Resourceful and self-motivated with high degrees of integrity.
  • Customer orientated, self-directed and ability to multitask between various service assignments. 


Preferred Qualifications That Set You Apart:
  • Degree or Diploma in Instrumentation / Mechanical / Electronics Engineering


Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. 

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.


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