Assistant Customer Facing Supply Chain Manager Assistant Customer Facing Supply Chain Manager

2 weeks ago

Singapore Nestle Operational Services Worldwide SA Full time $60,000 - $120,000 per year

Position Snapshot  

Location: Singapore 

Company: Nestle Singapore 

Type of contract: Permanent

Joining Nestlé means you are joining the largest Food and Beverage Company in the world.  At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.  A Nestle career empowers you to make an impact locally and globally, as you are provided with the opportunity to make a mark and stand out, as long as you seek it.  With Nestle, you are enabled and encouraged to grow not only as professionals, but also as people. 

Main Responsibilities

Embed Customer Centricity mindset and behaviours (proactive, transparent, reliable, accountable, collaborative and resourceful) in the organization.Ensure relentless listening and understanding of Customer's business needs and requirements.Mobilize the organization to drive innovative Supply Chain Solutions, creating efficiencies and accelerating growth for both Nestlé and its Customers.Deliver a distinct competitive advantage relative to their key industry rivals by optimizing cost to serve and maximizing product availability.

Key Outputs

Develop Customer Partnership Roadmaps and Drive Fresh Products Availability

1. Establish joint KPIs, long term joint business plans and inititiatives with customers through alignment of priorities and target with customers. 

2. Own the Service Level metrics and drive cross-functional focus to improve performance.

3. Closely follow-up performance at the point of sales in collaboration with key customers, identify improvement opportunities inside and outside Nestlé to ensure cost efficiency while maintaining service level.

4. Leverage technologies to increase visibility on downstream performance.

Establish Nestlé as a Partner of Choice

1. Relentlessly seek to understand customer's needs, requirements and ambitions in order to offer solutions, which will eventually create value for the Customer and increase Customer satisfaction.

2. Demonstrate the right Customer centric behaviors (proactive, transparent, accountable, collaborative, reliable and resourceful) to drive a cross-functional focus on Customer satisfaction.

3.Ensure Nestlé Customer Experience by delivering a Consistent, Differentiated, and Business valuable experience to Customers (what customers will perceive from Nestlé).

4.Organize and/or participate in customer satisfaction surveys/Top to Top meetings to gather insight on performance and drive market action plans.

5.Look for benchmarking opportunities with peer companies and industry bodies.


Drive Sustainability Agenda with Customer

1. Design and align an agenda for sustainability initiatives with the customer to deliver a robust and progressive ESG objective that both Nestle and the Customer can proudly share with consumers / other customers.

Key Experiences



• 2-3 years experience in Customer Service/Supply Chain in a similar market environment or trade structure or operational experience in one of the following areas:

- Physical Logistics

- Demand or Supply Planning

- Warehouse Management

- Transportation

- Physical Logistics Projects


• Has knowledge in finance including costing especially distribution costing and value chain.


• Has worked / been exposed to collaborative business development projects with the Trade (Retailer, Distributors etc) and Marketing / Sales.


• Has acquired Commercial and/or Supply Chain experience in dealing with the Trade.


• Has successfully lead projects and initiatives that require a Commercial and Supply Chain understanding and knowledge.



  • Administrative Manager Supply Chain Business Development

    2 weeks ago

    Singapore SINGAPORE HERISIGN SUPPLY CHAIN PTE. LTD. Full time

    **Responsibilities**: - **Planning and Strategy** - Plan and implement the overall supply chain strategy - Determine key supply chain KPIs - Market development - **Collaboration and Communication** - Collaborate with Sales, Operations, and Customer Service teams - Build and maintain good relationships with customers - Handling of sales enquiries - **Process...

  • Assistant Customer Facing Supply Chain Manager

    2 weeks ago

    Singapore Nestlé USA Full time $90,000 - $120,000 per year

    Position SnapshotLocation: SingaporeCompany: Nestle SingaporeType of contract: PermanentJoining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestle career...

  • Customer Facing Supply Chain Executive

    1 week ago

    Singapore Nestle Full time

    Position Snapshot Location: Singapore Company: Nestle Singapore Type of contract: Permanent Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestle career...

  • Supply Chain Manager

    2 weeks ago

    Singapore ACCESS PEOPLE (SINGAPORE) PTE. LTD. Full time

    **Responsibilities**: - Provide leadership, direction, and management for the overall Supply Chain, including Purchasing, Supply Planning, Warehousing, and Logistics - Maintain a coherent and standardized supply network, focusing on flexibility and scalability to support company growth, and drive supply chain excellence through continuous improvement...

  • Supply Chain

    5 days ago

    Singapore Avanos Full time

    Here at Avanos Medical, we passionately believe in three things: - Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do; - Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation; - Having an impact on the healthcare challenges we...

  • Supply Chain Manager

    5 days ago

    Singapore Huawei Technologies Full time

    Job Summary As the main body of the representative office supply chain, responsible for the business planning of the representative office supply chain, designing and establishing a national supply network, facing customers, actively paying attention to customer needs, providing competitive solutions, ensuring successful delivery and business goals and...

  • Supply Chain Operations Planner

    5 days ago

    Singapore The Supply Advisory Full time

    A well known client in the healthcare industry spanning over a hundred years in the business across more than twenty countries worldwide has recently partnered with us to secure a Singapore-based Supply Chain Operations Planner. This permanent role will be involved with operations on a regional scale and directly reports to the Regular Head of Supply...

  • Supply Chain Operations Planner

    1 week ago

    Singapore The Supply Advisory Full time

    A well known client in the healthcare industry spanning over a hundred years in the business across more than twenty countries worldwide has recently partnered with us to secure a Singapore-based Supply Chain Operations Planner. This permanent role will be involved with operations on a regional scale and directly reports to the Regular Head of Supply...

  • Supply Chain Operations Planner

    1 week ago

    Singapore The Supply Advisory Full time

    A well known client in the healthcare industry spanning over a hundred years in the business across more than twenty countries worldwide has recently partnered with us to secure a Singapore-based Supply Chain Operations Planner. This permanent role will be involved with operations on a regional scale and directly reports to the Regular Head of Supply...

  • Supply Chain Assistant

    2 weeks ago

    Singapore CPO Full time $30,000 - $90,000 per year

    CPO is a dynamic and innovative startup ommitted to optimizing supply chain efficiency and delivering exceptional service to our customers. We are dedicated to fostering a collaborative and supportive work environment where every team member can contribute to our success. As we continue to grow, we are seeking a detail-oriented and proactive Part-Time Supply...