Temp Admin Assistant
3 days ago
Job Description
1.) GIRO Collection Result
• To obtain updates from CBU on GIRO deduction cycle status twice monthly
2) Payment - NON-GIRO
• Collect Manual Payment
• Follow up with parents for the GIRO application
• Assisting Principals in collecting Enrichment Fees quarterly
• Enrichment Course Fee
• Enrichment Material Fee
• Issuance of DBS Max QR code to all parents for payment.
3) GIRO Application/ Bank Approval Letter (DDA)
• Principal uploads GIRO forms + Cover letter to OneDrive, CCR vet through & update in G-Reference Spreadsheet (a record for all bank details/rejection/approval/bank termination)
• Allocating GIRO application forms which were uploaded from Principals into respective centres (OneDrive)
• Follow up with parents on rejected GIRO applications (signature issue/ other details not valid, etc.) & assist with new GIRO applications via email.
• Updating Principals for unsuccessful GIRO applications (bank rejection copy)
• Upon receiving the bank approval letter (DDA), verify the DDA, upload to respective centres folder, update in G-ref spreadsheet with hyperlink & update in SMART under Child Profile Finance Details
4) Graduation class
• Graduation (Deposit) To check with parents if they would like to use deposit to offset their last school fee
To update CBU accordingly to offset & refund the balance
Retrieve documents required Bank statements screenshot (CDA/IBG)
• Class Promotion Retrieve documents required Bank statements screenshot (CDA/IBG)
• Double collection of school fee
To check with parents if they would like to refund or use it to offset the following month's school fee Retrieve documents required Bank statements screenshot (CDA/IBG)
5) Enquiry
• To follow up & answer parents' enquiries
• Types of enquiry:
• Payment
• GIRO Application Status
• Invoice breakdown explanation
• Subsidy approval (Can check through GSII Report)
• Searching for Principals/ Teachers if they are unable to reach our colleagues in the centre
• Refund status
• Enrichment matters (withdrawal/class timetable/ fee charges)
• Feedback from Parents
• Centre service
• Invoice billed (Most are enrichment invoices that gotten the most feedback)
6) Creating DBS Max QR Code and any other admin duties given by superviors.
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