Specialist (Veterinary Accounts & Client Support)

1 day ago

Singapore PET RAINBOW SANCTUARY PTE. LTD. Full time $2,800 - $3,200 per year

Job Description:

We are a pet cremation company seeking a versatile and compassionate individual to join our team as a Specialist (Veterinary Accounts & Client Support). This role blends marketing, veterinary account management, and business development with support in operations and customer care.

Key Responsibilities:

  • Build and manage relationships with veterinary clinics and partners.
  • Act as the primary contact for veterinary accounts, ensuring excellent service and support.
  • Develop and implement social media and digital marketing strategies to grow brand awareness.
  • Create engaging marketing content (social media posts, visuals, campaigns) aligned with our values of compassion and dignity.
  • Support business development initiatives and outreach to new partners.
  • Assist with events, workshops, or seminars with partners.
  • Prepare reports on marketing, partnership, and outreach performance.
  • Provide support to operations and customer care when needed, including:

Attending to pet families with professionalism and empathy.

Assisting in collection and handling of pets with care and respect.

Supporting cremation service coordination and client follow-up.
- Collaborate closely with the operations team to ensure seamless service delivery.

Requirements:

  • Compassionate, respectful, and comfortable working in an environment involving pet aftercare.
  • Reliable, responsible, and detail-oriented.
  • Able to work shifts, including weekends and public holidays.
  • Ability to work evenings/weekends when required (with time-off in lieu).

Working Hours & Benefits:

  • 4-day work week (including weekends and public holidays).
  • 11-hour shifts.
  • Salary: $2,800 – $3,200 (Basic + Commission) .

Join us in delivering dignified aftercare services that honour the love between pets and their families.

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