KYC Operations Specialist

2 days ago

Central Region, Singapore Manpower Staffing Services (S) Pte Ltd - Head Office Full time $60,000 - $120,000 per year

Key Responsibilities:

1. Periodic & Event-Driven Reviews

  • Review and update KYC profiles for existing customers according to the review schedule.
  • Conduct transaction reviews to identify abnormalities requiring further investigation.
  • Perform trigger event reviews, assess customer business activities, and conduct AML risk assessments.

2. KYC Checker Review

  • Conduct quality control (QC) checks on KYC reviews, identify deficiencies, and approve KYC tasks.
  • Guide makers to ensure KYC reviews meet the Bank's internal standards and regulatory requirements.

3. Documentation Review

  • Engage with customers to obtain required KYC information and documents, addressing queries while maintaining a customer-oriented approach.
  • Ensure all collected information and documents are compliant with regulatory requirements.

4. Screening

  • Perform customer name screening against relevant lists; manage and mitigate screening hits for prospective and existing customers.
  • Conduct outreach to customers to resolve screening alerts and obtain necessary information.

5. Transaction Monitoring

  • Investigate transaction monitoring alerts by liaising with customers for required information.
  • Evaluate the completeness of responses and follow up where necessary.

6. Other Responsibilities

  • Participate in system and process enhancement projects and User Acceptance Testing (UAT).
  • Manage day-to-day stakeholder interactions, resolving issues with Compliance, Operations, and AML teams.
  • Support urgent requests and ad-hoc projects.
  • Prepare data for tracking Book of Work completion and Management Information (MI) reporting.
  • Drive process improvements and contribute to operational efficiency initiatives.

Requirements:

  • Bachelor's Degree in Banking, Finance or any related discipline.
  • 6-7 years of KYC/AML experience working with Corporate Banking clients, including client-facing experience.
  • AML certification would be good to have.
  • Proficiency in Singapore AML/CFT regulations and guidelines.
  • Ability to organize and prioritize workload, delivering commitments on time with minimal supervision.
  • Entrepreneurial mindset with the ability to overcome challenges using creative thinking and innovative solutions.

Jireli Gem Mejia Cabria EA License No.: 02C3423 Personnel Registration No.: R1434374

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