Clinic Assistant

5 days ago

Central Region, Singapore IHH Healthcare Full time $30,000 - $40,000 per year

Responsibilities would include, but not be limited to, the following:

  • Ensure patients are registered promptly and details are correctly captured in the system

  • Ensure accurate tagging of Corporate / Insurance / Government and any other direct billing in system

  • Ensure all appointments are captured accurately in system and follow up with clients, doctors, and other departments promptly

  • Handle all enquires, transferring of calls, taking down important messages for follow up

  • File and revert reports, ensuring tracking of referral appointments, follow up appointments are fulfilled in accordance to policies

  • Ensure entries from the Doctors / Nurses and any other parties tallies with the billing and service rendered

  • Ensure bills are in accordance with contract requirement. Accepting correct LOG / Letter of Undertaking / Deposits for patients

  • Close all transactions at the end of the clinic operations. Ensure Daily Reports tally with cash collection and all cashless transactions

  • Ensure amount written in cash bag tally with daily sales collection

  • To perform basic clinical duties (Taking vital signs, Phlebotomy if certified, etc)

    Requirements:

  • Higher NITEC certification in Business Administration or Diploma in any discipline

  • GCE "O"/ "N" level

Skills & Knowledge:

-Proficient in Microsoft Excel and Word

  • Good communication, customer service and interpersonal skills

  • Knowledge of Clinic Management System is preferred

  • Healthcare experiences will be advantageous

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