Internship: Group Operations

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

 Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.

 We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Why Join

Be a driving force behind a seamless technology experience for OCBC employees As a GTS Employee Infrastructure Services Intern, you'll gain hands-on experience building critical automation and data visualization solutions that directly impact our operational efficiency and service delivery. This is a fantastic opportunity to apply your technical skills to real-world challenges and contribute to a positive employee experience.

How you succeed

To thrive in this role, you'll need to be a proactive problem-solver with a passion for automation and data analysis. You'll excel at developing and maintaining dashboards, scripting automated processes, and identifying opportunities to streamline workflows. A willingness to learn new technologies and a collaborative spirit will be key to your success.

What you do

Your responsibilities will include:

• Developing and maintaining Power BI dashboards to provide insights into key areas like Risk, Finance, Service, and People within GTS Infrastructure Services, ultimately creating a centralized "OneStop Dashboard."
• Automating data extraction, transformation, and loading (ETL) processes from various sources, including SharePoint and internal databases.
• Designing and developing automated scripts using Python and PowerShell to process logs, generate alerts for anomalies, and monitor system health.
• Implementing automated monitoring solutions for job status, printer status, bot health, ticketing systems (HPSM), and Microsoft 365 service health.
• Creating scripts to scrape and extract data from PDFs to automate the comparison of vendor quotations against signed contracts, supporting billing accuracy.
• Assisting in developing dashboards and automation scripts for monitoring VVIP and Guest Wi-Fi performance.

Who you work with

You'll be joining the GTS Employee Infrastructure Services team – a dedicated group responsible for providing a reliable and secure technology environment for all OCBC employees. You'll collaborate with infrastructure engineers, support specialists, and project managers, gaining valuable exposure to a wide range of technologies and processes.

Who you are

• Currently pursuing an undergraduate or postgraduate degree.
• Proficient in data visualization tools such as Tableau or Power BI.
• Possesses a strong foundation in IT skills including Microsoft Office (Word, PowerPoint, Excel), and Jira Software.
• Familiar with at least one scripting or programming language (e.g., Python, JavaScript, SQL).
• Eager to learn and contribute in a fast-paced, collaborative environment.

Learning Objectives

This internship will provide you with:

• Practical experience in developing and maintaining data visualization dashboards using Power BI.
• Hands-on experience with automation scripting using Python and PowerShell.
• Insights into enterprise IT infrastructure monitoring and alerting systems.
• Exposure to data extraction, transformation, and loading (ETL) processes.
• Opportunities to collaborate with experienced IT professionals and contribute to real-world projects.

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.