Coffee Retailer
2 days ago
Christmas Season Retailer
Cata Coffee is looking for a Christmas Season Retailer to join our small team for the holiday season. We're looking for someone with a genuine desire to create a warm and welcoming environment for customers at our retail shop. The ideal candidate is articulate, personable and great with people. A bonus if you are able to keep calm under pressure.
Commitment:
45 Hours per week (Thursdays to Mondays).
Able to fulfil the role for at least a 5-weeks during the festive period.
Flexibility to work early morning, weekend and holiday availability.
Job Responsibilities:
Deliver on excellent customer engagement and interaction, cultivating strong relationships with prospective customers and nurturing existing customers.
Develop a clear knowledge of Cata's brand and visual identity, values, products, and appropriately communicate those attributes clearly.
Keep customers informed on new products, services, or promotions.
Ability to work in fast-paced environment and to handle multiple orders at the same time.
Maintain at all times food safety and hygiene standards.
Initiative to provide support to the team when necessary.
Perform routine cleaning and equipment maintenance.
Experience and Skills:
Enthusiastic about specialty coffee, but no coffee skills are required .
Diploma or equivalent.
Minimum 1 year of experience in hospitality, F&B or retail.
Impeccable customer service and professionalism. Commitment to being helpful, friendly and caring to everyone who needs assistance (including colleagues and customers of all backgrounds).
Excellent organisational skills and ability to work cohesively with co-workers.
Well-spoken and clear communicator.
Punctual and reliable.
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