Area Head Barista
2 days ago
Location: Singapore
Employment Type: Full-time
Reports to: Head of Operations
About the Role
We are looking for a passionate and hands-on Area Head Barista to oversee the daily operations and coffee quality across up to 5 cafés . This role combines café field management with barista leadership — ensuring every outlet delivers consistent coffee standards, smooth operations, and excellent customer experiences.
Key ResponsibilitiesOperations Leadership
- Oversee day-to-day café operations and performance across multiple outlets (up to 5 cafés) .
- Prepare, manage, and approve store scheduling , ensuring fair and efficient manpower planning.
- Step in to cover shifts when needed to maintain service standards and team support.
- Conduct regular store visits and audits to review hygiene, service flow, and SOP compliance.
- Support Store Leaders in achieving sales, cost control, and labour efficiency targets.
- Work at least 2 weekends per month , or as required for store operations or projects.
Coffee & Barista Excellence
- Lead and train baristas across all assigned cafés to maintain high coffee quality and service consistency.
- Conduct routine espresso calibration, grinder adjustment, and sensory tasting to ensure consistency.
- Mentor and develop baristas, identifying potential Coffee Leads and future trainers.
- Ensure all stores follow brand coffee SOPs, recipes, and drink presentation standards.
- Collaborate with HQ Coffee and Operations teams on new menu launches and training programs.
- Oversee coffee equipment maintenance and coordinate with service vendors when needed.
- Diploma or higher in Hospitality, Business, or related field.
- Minimum 2–3 years of café or multi-store barista leadership experience .
- Strong technical coffee knowledge — espresso calibration, milk texturing, and recipe development.
- Hands-on leader with strong communication and coaching skills.
- Proficient in Excel or Google Sheets for scheduling and reporting.
- Field-oriented, adaptable, and willing to work weekends or cover store shifts when necessary.
- Competitive salary package.
- Quarterly performance bonus based on operational and quality KPIs.
- Career growth within an expanding café group.
- Supportive, coffee-driven team culture.
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