Sr. BA IDM/PIAM consultant

Our organization is looking for experienced professionals to fill the position of PIAM (Physical Identity Access Management) Implementation Business Analyst. The ideal candidate will possess a solid background in security and identity governance, with practical experience implementing PIAM solutions, including Visitor Management and Mobile Credentials, in complex physical access environments such as healthcare, utilities, government, or finance.

Candidates must demonstrate: Excellent communication and requirement-gathering skills, strong presentation and demonstration capabilities along with a solid understanding of Visitor Management systems and their integration with peripheral devices such as scanners, cameras, and printers

Experience: 5-8 years' experience, Must have worked on End to End Implementation.

If you are looking for an engaging and dynamic work environment, please review the qualifications and responsibilities outlined below.

• Requirements Gathering: Meticulously gather and analyze user requirements and business processes. Create functional swim lane diagrams to illustrate mapping and state representation.
• Business Objective Analysis: Elicit and analyze requirements to ensure alignment with genuine business objectives, depicted within functional flow diagrams.
• Demos: Lead solution demos, UAT sessions, and client trainings
• Collaboration: Foster collaboration with team members to maintain data and functional integrity across projects and systems.
• System Configuration: Take hands-on responsibility for system configuration approaches and implementation.
• Solution Design: Actively participate in solution design, implementation, and quality assurance activities & act as the primary point of contact with the client for all technical and functional aspects of the PIAM & VIM implementation.
• Deliverables Production: Generate high-quality and timely analysis and configuration deliverables.
• Project Scope Discussions: Engage in discussions with project teams regarding the appropriate scope and features for each release.
• Communication: Effectively communicate requirements in both written and verbal formats.
• Task Estimation: Participate in estimating tasks, defining the analysis process, and outlining deliverables for project assignments.
• Best Practices Documentation: Collaborate in the definition, refinement, and documentation of business analysis best practices.

• Effective Communication Proficiency: Given the client-facing nature of the role, the selected individual must possess exceptional communication skills. They will be responsible for leading customer workshops, engaging in discussions to elicit requirements, and relaying this information to internal teams. Moreover, they will be tasked with logging detailed Jira tickets to facilitate the work of development teams. Additionally, this individual will collaborate with the Solution Architect or work independently to conduct customer walkthroughs of the target state. They will present these walkthroughs as proposals to clients and obtain sign-offs for the development of specified features within the project's scope.
• 7 + years of experience, engineering or equivalent with relevant work experience.
• Information Security, Identity Access and Compliance, IAM, IAG, SSO, SAML, RBAC,PBAC domain experience is a must.
• Strong understanding of physical security and compliance standards (HIPAA, NERC CIP, etc.).
• Participated in one end to end Visitor Management, PIAM Implementation.
• SailPoint, OKTA, SAP IDM, SAP GRC, SAP Security, Oracle
• Cloud Technologies – Azure AD, Azure SSO, SMTP, SAP, LDAP, Databases, Web Servers, DB Queries, Troubleshooting, Demonstrations, Playbooks, Test Cases, Security Testing and Production Rollout processes.
• Has understanding of Project Management, Delivery Processes in Dev, Test and Production environments. Has a good understanding of Change Management and Signoff processes for Production deployment schedules.
• Well Versed with Requirement gathering, Traceability, Swim Lane Processes, Business Process Modelling, SDLC, Sign Offs, Testing Models, User Acceptance Testing, Reporting, Traceability, Test planning, Risk based Testing and Quality Assurance Processes.
• Physical Security systems – OnGuard, SOC, GSOC, Insider Threat, PSIM and PSP, Access recertifications, CardHolder Lifecycle, Role Based Access Controls, Position based Access Controls experience is a must, This is a client facing role. You shall have relevant experience in an end to end project delivery environment.
• 3+ years of Working experience on HRMS, IAM/PIAM, IAG Integration, Badge Printing, Credentials, Background check processes is a must.
• Problem-Solving Skills: Strong aptitude for problem-solving with a customer-centric approach.
• Teamwork and Adaptability: Excellent teamwork skills, adaptability to diverse personalities, and ability to thrive in a multicultural organization.
• Research Proficiency: Proficient in researching system issues, formulating solutions, and presenting findings to end-users.
• Support Availability: Willingness to provide phone support on a 24×7 basis.
• Learning Agility: Ability to quickly comprehend complex concepts through various training and on-the-job coaching.
• Methodical Solution Identification: Proven ability to identify issues and propose systematic solutions