
UP TO 4500 | Assistant Manager, Business Operations | 12-Months | Kallang
2 weeks ago
Location: Kallang Sector, Singapore
Working Hours: 8:30 AM – 6:00 PM, Monday to Friday
Salary: S$3,500 – S$4,500
Duration: 12 months (extendable/convertible)
About the Role:
Join a leading utilities group as an Executive Officer / Assistant Manager supporting business operations in Tengah. You will oversee core operational processes, manage data and reporting, coordinate projects, and drive process improvements to ensure efficiency and compliance.
Key Responsibilities:
Core Operations
- Issue and validate Purchase Orders (PO), Work Orders (WO), and Contract Confirmations (CC) for construction and installation works
- Maintain resident database, including onboarding, sign-ups, and cancellations
- Process contractor invoices and manage timely payments
- Oversee invoicing and collections from residents
Reporting & Analysis
- Prepare management reports and dashboards to monitor operational performance
- Analyze data trends to identify improvements and support strategic planning
Administrative & Project Support
- Assist management with project coordination and administrative tasks
- Collaborate with internal and cross-functional teams to ensure timely execution of deliverables
Governance & Process Improvement
- Lead billing process transition to reduce manual work and optimize manpower
- Develop and enhance SOPs and Business Continuity Plans (BCPs)
- Establish governance frameworks to ensure policy compliance and smooth transition to Business-As-Usual (BAU) operations
- Ensure regulatory and operational compliance while driving continuous improvement initiatives
Requirements:
- 3–5 years of experience in administration, backend operations, or process improvement
- Proven experience defining, mapping, and maintaining process frameworks
- Advanced Microsoft Office skills, particularly Excel (pivot tables, formulas, dashboards) and Power BI
- Experience with Salesforce for resident/customer relationship management
- Familiarity with ServiceNow for workflow automation, ticketing, or service management
- Strong data analysis and visualization skills
- Highly organized, meticulous, and detail-oriented
- Analytical, proactive, and resourceful, able to work independently and collaboratively
- Excellent communication and interpersonal skills
- High integrity and commitment to governance and compliance
Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
Should you be interested in this position, kindly directly contact/message (Cheryl) for a quicker response. - Spamming or inappropriate messages will not be entertained.
We regret to inform that only shortlisted candidates will be notified.
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PERSOLKELLY Singapore Pte Ltd
• RCB No E
• EA License No. 01C4394
• Reg No: R Foo May Cheng)
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