E-Commerce Assistant Manager

1 week ago


Tai Seng, Singapore Food Republic Pte Ltd Full time $80,000 - $120,000 per year

The candidate will manage and optimize our online stores on various marketplaces, ensuring seamless customer experiences, efficient operations, and driving sales growth. The ideal candidate will have a passion for food and beverage, e-commerce expertise, and excellent analytical skills.

Job Requirements:

  • Manage and maintain online product catalogue, descriptions, images, and pricing in various marketplaces
  • Work closely with the Operations and IT Teams to ensure accurate inventory management and order fulfilment
  • Plan and execute new business ideas and strategies to increase E-commerce revenue
  • Maintain excellent relationships with the marketplaces' account managers to push for win-win sales growth
  • Monitor customers' reviews, feedback, or issues and execute action plans to resolve and prevent recurrence
  • Collaborate with marketing team to develop and execute marketing strategies to engage and convert customers
  • Analyse sales and customer behaviour
  • Conduct market research to identify trends and competitor activity
  • Track and analyse sales, conversion rates, and customer acquisition
  • Identify areas for improvement and recommend solutions
  • Develop and maintain dashboards and reports

Requirements:

  • Bachelor's degree in Marketing, Business, or related field.
  • Minimum 3 years of e-commerce experience in food and beverage or related industry.
  • Candidates with prior new business development experience in the food and beverage industry will have an advantage.
  • Strong knowledge of e-commerce platforms
  • Proficient in Google Analytics, social media, and marketing tools.
  • Excellent communication, organizational, and analytical skills.


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