Supervisor Savoury Restaurant

7 days ago


Singapore Bali employment agency Full time $40,000 - $60,000 per year

Responsible for the supervision of staff in the dining area, constantly upholding the standard of service in the restaurant.

  • Plan floor control and assign staff for specific duties at the dining area
  • Ensure that the restaurant operates in compliance with the Operating Level Program Standards, local authorities and SFA's regulation. Design and supervise the in-house housekeeping schedule
  • Maintain high standards in customer service through direct supervision planning and implementation of in-house training and development programs. Handle customers' complaints with tact and diplomacy
  • Maintain customer service at the dining area through close supervision of staff
  • Maintain the overall cleanliness and housekeeping standards for the restaurant
  • Ensure security for all cash and gift vouchers. Approve petty cash claims and maintain accurate records. Ensure accuracy for all sales taking, including cash bank-in credit card payment, etc.
  • Enforce discipline and ensure proper conduct of all staff. Create a high level of morale amongst the staff in the restaurant
  • Maintain safe level of all ground stock for the restaurant operations
  • Maintain all equipments, furniture and fittings in the dining area in good condition. Check temperature of all cold equipment daily and report any discrepancies
  • Train and coach Customer Service Representatives (CSRs) in specific area(s), namely serving procedures, cashier and fountain as assigned by the Restaurant Manager

Requirements

  • GCE 'O' Level
  • Minimum 3-year experience in supervisory level for restaurant service.
  • Excellent knowledge of most sections
  • Ability to produce high-level of service
  • Good oral communication
  • Team supervisory skills
  • High level of attention to detail
  • Good level of numeracy
  • Work in fast pace environment
  • Weekend shift


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