Claims Assistant, Asia Pacific Claims Group

Take the next step in your career with us.

Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge.

We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs.

Our people are our most important asset, and we are very proud of the quality of our team members.

Job Summary:

This position provides administrative support to the Claims team and involves handling of simple straight-forward claims.

Involved Line(s) of Business:

Property & Onshore Construction

Job Duties:

·    Assist in system data entry including claim registration, payments and reserve adjustments, etc.

·    Handling of First Notification of Loss ("FNOL"), enquiries or claims and where necessary it may involve contact with customers, intermediaries, external service providers, third parties, etc.

·    Setting up and managing filing and administrative systems to ensure that necessary information is recorded, secure and accessible.

·    Assist in claim files and documents preparation and/or processing for onward handling by respective Claims handlers.

·    Process/handle simple and straight forward claims under guidance as and when required.

·    Identifying non-standard claims and escalating to supervisor.

·    Deliver duties within agreed service turnaround time and claims service KPI targets.

·    Additional duties and responsibilities as warranted.

Essential Requirements:

•    Relevant academic qualification.

•    Administrative skills or experience is preferred.

•    A good team player and able to work independently.

•    Possess good interpersonal and customer service skills.

•    Strong in oral and written communication skills. 

•    Ability to work on relevant PC applications

Working at Allied World

Our team of over 1,500 professionals has deep expertise in the industry. They enjoy their work, and many have served for several years. This is what you can expect when you join us:

·       Instant membership in the Allied World Family — a global network of colleagues who will support your career journey

·       A manager who will help you build your career through a structured coaching program

·       Access to a full suite of learning and development tools and resources

Global Presence

We are headquartered in Bermuda, with offices in Atlanta, Boston, Brisbane, Chicago, Costa Mesa, Dallas, Dublin, Farmington (CT), Hong Kong, London, Los Angeles, Malaysia, Melbourne, Miami, New York, Philadelphia, San Francisco, Singapore, Sydney, Toronto and Zug.

Our Business

Allied World Assurance Company Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions. We operate under the brand Allied World and have supported clients, cedents and trading partners with thoughtful service and meaningful coverages since 2001. We are a subsidiary of Fairfax Financial Holdings Limited, and benefit from a worldwide network of affiliated entities that allow us to think and respond in non-traditional ways.

Allied World is an equal opportunity employer. Subject to applicable law, all qualified applicants will be considered for employment without regard to race, color, religion or belief, gender, age, disability, military service, marital or civil partnership status, family status, sexual orientation, ethnic or national origin, genetic information or any other characteristic protected by applicable law or regulation in the relevant jurisdiction where we operate.

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