Contract Lifecycle Management

2 weeks ago

Singapore NTT DATA Full time $90,000 - $120,000 per year

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can continue to grow, belong, and thrive.

Your career here is about believing in yourself and seizing new opportunities and challenges. It's about expanding your skills and expertise in your current role and preparing yourself for future advancements. That's why we encourage you to take every opportunity to further your career within our great global team.

We are looking for a meticulous and analytical CLM Reconciliation Analyst to join our team. This role is pivotal in ensuring the accuracy and completeness of contract data across the Opportunity-to-Order (O2O) lifecycle. You will play a key role in resolving activation issues for product-attached orders and supporting the consolidation and cleansing of anchor contracts for strategic clients.

Key Responsibilities:

 Contract Reconciliation & Validation

  • Reconcile contract header and line-item details (e.g., Start/End Dates, SLAs, Bill-of-material).
  • Ensure accurate attachment of contract items, especially for software and subscription components.
  • Maintain data integrity across CLM systems and related platforms.

 Order Activation Monitoring

  • Track and resolve issues related to inactivated product-attached orders (SAW).
  • Coordinate with delivery, fulfilment, and logistics teams to ensure timely activation.
  • Escalate and follow up on delays impacting operational support and renewals.

Anchor Contract Consolidation

  • Support the creation and maintenance of anchor contracts for top-tier clients.
  • Perform cleansing and validation of install-base and bill of materials (hardware, software, subscriptions).
  • Ensure completeness and consistency across new and existing contracts.

 Process Optimization & Reporting

  • Identify root causes of recurring reconciliation issues and propose improvements.
  • Develop and maintain documentation for reconciliation processes.
  • Provide regular reporting and insights to stakeholders on contract health and activation status.

Qualifications:

  • Bachelor's degree in Business, Information Systems, or a related field.
  • Knowledge of major IT vendors product/services SKU eg Cisco, F5, Palo Alto, Checkpoint will be useful.
  • 3+ years of experience in contract management, order operations, or business analysis, asset management.
  • Proficient in Excel and familiar with ERP/CRM systems e.g., SAP.
  • Excellent attention to detail and analytical skills.
  • Strong communication and stakeholder engagement abilities.

Preferred Skills:

  • Experience with SaaS/subscription-based contracts.
  • Excel, Power BI, etc.

Workplace type:

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today

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