Sulwhasoo Ambassador
2 weeks ago
Job Summary:
• Promote the sale of Sulwhasoo products.
• Provide customer service beyond expectation so as to increase customer loyalty to the brand.
• Achieve set targets.
Job Description:
• Maintain and establish good customer relations by giving prompt,polite and personable service at all times.
• Demonstrate basic selling skills of approaching customer, building and closing sales.
• Provide accurate skin profiling consultation to every new customer.
• Educate the customer on product information and application.
• Register, maintain and update every customer in POS System.
• Book appointments and perform skincare consultations.
• Follow up on customers after product purchase via telephone and mail to ensure product satisfaction and build up regular customer base.
• Handle customer complaints and product returns.
• Maximize all opportunities and tools available to achieve targets set by Retail Manager.
• Merchandise and display counters according to the marketing focus of the month.
• Maintain high level of hygiene by cleaning counters, testers and displays regularly.
• Uphold and follow the grooming standard set by Sulwhasoo in the areas of makeup, hair, uniform and accessories.
• Establish good working relationship with other members of the team to maintain harmony at the counter.
• Follow instructions as directed by Retail Manager/Counter Manager.
We would love to hear from you if you have…
Possess at least GCE N/O Level qualification
Minimum 1 year of retail sales experience (Beauty experience will be an added advantage)
- Willing to work retail hours (shift work, weekends and public holidays)
- Strong passion for beauty products and trends, especially K-beauty
What We Offer:
- Attractive New Salary Package + Commission + Incentive + Allowances
- AWS + Performance Bonus
- Quarterly Free Products
- Group Insurance
- Training and support to help you succeed in your role.