Customer Service Executive, Basic up to 3000, 5 days,West/East

1 day ago


West Region, Singapore STAFFKING PTE LTD Full time $30,000 - $60,000 per year

Summary :

  • Basic up to $3500
  • 5 days work (Monday - Friday)
  • AWS+VB
  • West/East

Key Responsibility :

  • Lead and supervise a customer service team to fulfill customer orders.
  • Communicate with customers via email and phone for documentation, administration, and issue resolution.
  • Monitor and ensure timely clearance and delivery of shipments.
  • Meet KPIs for all inbound and outbound activities.
  • Process customer invoices promptly and accurately.
  • Prepare reports and data analysis using Microsoft Office.
  • Promote workplace safety, well-being, and compliance within the team.
  • Conduct stock audits, cycle counts, and ensure inventory accuracy.
  • Develop, implement, and maintain SOPs for efficiency and quality.
  • Collaborate with other departments to ensure smooth operations.
  • Identify and implement process improvements and corrective actions.
  • Ensure quality standards are met and resolve issues quickly.
  • Perform other duties as assigned by management.

Job Requirements :

  • Diploma or Degree in Logistics, Supply Chain Management, or a related discipline.
  • Proficient in Microsoft Office (particularly Excel) and familiar with WMS systems.

Please submit your updated resume in MS word format by using the APPLY NOW BUTTON.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | ALAN TAN WEI HUI (R



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