Enterprise Account Manager
2 days ago
Location: Singapore (Remote within Singapore) | Type: Full-time
About BotDistriktBotDistrikt helps enterprises design, deploy, and optimise AI agents that automate real business processes. Our no-code SaaS platform enables organizations to create conversational workflows that connect seamlessly with their systems, APIs, and Large Language Models like GPT, Claude, Deepseek, and others, all without writing code. We're a remote-first company headquartered in Singapore, with team members across Indonesia and beyond.
The OpportunityWe're hiring an Enterprise Account Manager (Solutions) to help our enterprise customers and build, launch, and scale automations directly within BotDistrikt's platform.
You'll own relationships with key clients, identify opportunities for automation, and build them within BotDistrikt using a hands-on, results-oriented approach.
This is a highly visible, hands-on role for someone who thrives on solving problems independently, delivering measurable outcomes, and driving operational excellence through automation.
What You'll DoClient Partnership
- Serve as the main point of contact for assigned enterprise clients, building strategic, long-term relationships.
- Communicate confidently with technical and non-technical stakeholders to align expectations and outcomes.
- Understand client goals, identify automation opportunities, and build them within BotDistrikt using a hands-on, results-oriented approach.
Workflow Implementation & Enablement
- Become a platform expert, being able to use BotDistrikt's tools, modules, and integrations to build and optimize customer workflows.
- Translate client requirements into clear, scalable automation designs that drive measurable outcomes.
- Document workflows and produce client-facing guides or internal playbooks that capture best practices.
- Create, manage, and deliver project timelines with key customers, coordinating internal and external stakeholders.
Customer Success & Impact
- Lead onboarding and training sessions to help clients confidently use BotDistrikt's platform.
- Share insights, best practices, and performance metrics to showcase automation impact.
- Work cross-functionally with the Development team to surface client feedback and ensure platform excellence.
- 3–5 years of experience in account management, workflow implementation, or operations within Enterprise B2B SaaS (required).
- Hands-on familiarity with workflow automation concepts and APIs; able to conceptualize how systems connect and exchange data.
- Excellent communication and documentation skills , with the ability to simplify complex workflows for clients.
- Strong sense of ownership; you take full accountability for results
- You thrive on autonomy; when faced with a challenge, your instinct is to figure it out, not wait for someone to hand you the answer.
- Experience working with Conversational-AI and Agentic-AI technologies (OpenAI, Anthropic, Dialogflow, Vertex AI).
- Exposure to AI-powered automation or digital-transformation projects.
If you take pride in building automations that work flawlessly, believe in ownership over excuses, and love seeing tangible results from your work; join us to help enterprises automate intelligently
BotDistrikt is an equal opportunity employer. All applications are assessed based on merit.
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