Mechanical Engineering Service manager

2 weeks ago

Singapore MRS MACHINE TOOLS PTE. LTD. Full time $90,000 - $120,000 per year
Position Summary

hands-on Mechanical Engineering Service Managertechnical executionstrategic oversight

directly involved in on-site mechanical jobsservice, repair, rebuild, and preventive maintenanceclient CNC machinesour company-owned stock machines and internal projects

Key Responsibilities

General Duties:
  • Lead and manage all mechanical service activities in the Singapore region.
  • Align service strategy with client requirements and company direction.
  • Supervise scheduling and execution of:
    • Client machine service, repair, rebuild, and preventive maintenance
    • In-house machine refurbishment and reconditioning projects
  • Coordinate manpower, tools, and spare parts for efficient operations.
  • Represent the company in client-facing job planning and technical reviews.
  • Be available to travel for overseas assignments as required.
Health, Safety & Environment (HSE):
  • Ensure full compliance with MOM safety regulations and client HSE standards.
  • Lead toolbox meetings and safety briefings; enforce strict safety protocols.
  • Address non-compliance through immediate corrective actions.
Legal & Compliance:
  • Ensure service operations meet regulatory and contractual obligations.
  • Maintain documentation for all service agreements and NDAs.
Management:
  • Conduct technician performance reviews, training, and recruitment.
  • Liaise with planning and procurement teams for timely project execution.
  • Oversee job costing, invoicing accuracy, and service profitability.
Technical Responsibilities
  • Lead or assist in mechanical troubleshooting and complex fault diagnosis, especially involving CNC mechanical drive systems and rotating equipment.
  • Actively participate in fieldwork during:
    • CNC machine relocations, alignments, and recommissioning
    • Critical repair, service, and rebuild jobs for customer and in-house machines
    • Preventive maintenance programs execution and scheduling
  • Approve and review service scopes, execution plans, and quality control documentation.
  • Plan and oversee rigging, levelling, installation, and recommissioning of new or relocated CNC machines.
  • Provide technical mentorship on-site, ensuring quality workmanship and efficiency.
Required Experience / Qualifications:
  • Diploma or Degree in Mechanical Engineering, Mechatronics, or a related field.
  • 8-10 years minimum in CNC machine tool service, mechanical maintenance, or similar.
  • Strong field experience in mechanical troubleshooting, alignment, and rebuilds.
  • Demonstrated ability to manage and work alongside a multi-discipline team of technicians.
  • Hands-on experience in CNC machine installation, facility relocation, and servicing of rotating equipment.
  • Experience delivering preventive maintenance schedules and rebuild projects.
  • Comfortable interacting directly with clients on technical and project matters.
  • Must be proactive, safety-conscious, and capable of working under pressure.

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