VP, International Desk Manager

2 weeks ago

Singapore HSBC Full time $120,000 - $240,000 per year

Some careers shine brighter than others

If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. 

Sales, Distribution and Business Development plays a vital role in understanding and meeting customer needs by offering the right solutions through the right channels to the right customer segments.  The team is responsible for implementing distribution strategy, driving the delivery of market leading personal banking customer experiences and thereby maximising customer satisfaction.

We are currently seeking a high calibre professional to join our team as a Vice President, International Desk Manager.

Principal Responsibilities

In this role you will

  • Be responsible for working with corridor partners to maximize inbound referral business through the International Banking Centre, Digital remote journeys, and Business Development Managers. For North Asia, this would include China, Taiwan and Hong Kong amongst others
  • Enable cross functional business referrals from Singapore to key corridor markets to fulfil multi-corridor needs for New To Bank (NTB) and New To Group (NTG) customers
  • Work towards improving the fund flow from corridor partners to HSBC Singapore and from HSBC Singapore to other markets. Look at increasing the capture rate in both directions
  • Acquire Lead Generators (LG) in Singapore and look at building upon the cross-border LG opportunities in the markets that are enabled. In the absence of LG approvals, look at partnerships that can be developed
  • Work with Market Heads of the respective corridors to work towards RM referrals and self sourcing and build a sustainable pipeline for acquisition
  • Work with Propositions on events that can be done in Singapore and overseas to build acquisition opportunities
  • Drive Singapore as an International Wealth Hub branding to all partner corridors and work very closely with the IWPB Executive Management and be seen as a significant motivator and influencer of people within Singapore and outside
  Qualifications 

To be successful you will need

  • Advanced relevant experience within a customer focused environment, with a track record on driving growth through collaboration and initiatives
  • Dual language, English and strong command of Mandarin is preferred
  • Strong knowledge of the retail banking landscape, and a good understanding of business functions in the context of offshore and international banking
  • Clear and effective communication skills, particularly in non-face to face engagement 
  • Strong interpersonal and relationship management skills, with sensitivity towards various cultural backgrounds
  • To drive New to Bank acquisition across various sources and continuously develop new acquisition channels and alliances

Opening up a world of opportunity

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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