
Product Operations Intern
3 days ago
About Univers
Univers provides the world's most comprehensive decarbonization system.
We help companies and countries optimize energy systems and reduce carbon emissions with accurate, reliable, and actionable decarbonization data. Our EnOS (Energy and Environment Operating System) platform connects on-the-ground operational technology and in-the-cloud intelligence to deliver real-time energy data and data-driven carbon monitoring, reporting, and abatement.
With 365 million sensors and smart devices connected, 845GW of renewable energy under management, and a community of over 500 customers, we're helping the world's leading businesses get the world to net zero—and what comes after it.
For more information, please visit Role: Product Operations Intern — SCADA/EMS (Energy Software) MissionTo operations support and drive continuous product improvement. Partner closely with Product, Engineering, Delivery, and O&M teams to safeguard system stability and customer satisfaction.
Responsibilities
- Support requirement & issue tracking, drive prioritization and cross-team alignment
- Prepare release artifacts: change notes, upgrade guides, announcements, FAQs
- Maintain knowledge base & standard assets (troubleshooting trees, checklists, casebook)
- Assist operations for overseas projects
Requirements
- Undergraduate or above; major open (EE/CS/IE/Energy preferred)
- Clear, structured writing; can turn messy info into clean flow/swimlane diagrams
- Comfortable with English reading/writing and async work across time zones
- Solid with Excel/PPT/Visio
- Self-driven, detail-minded, outcome-focused
Nice to Have
- Familiarity with SCADA/EMS/BESS (SOC boundaries, P/Q, grid codes)
- Basic data skills (basic SQL)
- Internship/project experience in Product/Operations/Implementation/QA/Support
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