Service Coordinator

2 weeks ago

Singapore ALPHATRON MARINE SYSTEMS PTE. LTD. Full time $40,000 - $60,000 per year

Job description

The Service Coordinator is responsible for coordinating and scheduling service activities, ensuring smooth communication between customers, technicians, and management. This role involves handling administrative tasks, tracking service requests, and supporting the service team to deliver efficient and timely service.

Job Description

  • Responsible for processing of customer enquiry through emails and phone calls & liaise with customers on their service enquiries
  • Provide information in answer to inquiries about accounts, products and services to the customers and must interact with them
  • Able to generate sales from customers' enquiries
  • Liaise with customers on fulfillment discrepancies
  • Handling and resolve customer complaints concerning billing rendered or services
  • Answer the questions of the customers related to the services or products and the maintenance or operation of the organization
  • Must ensure effective customer service by coordinating service requirements of the customer with other appropriate departments as necessary
  • Proper planning on allocation of service engineer for job assigned as well as accurate records and timely mode.
  • Handling Purchasing matter as per customer enquiries & Must be able to handle under pressure
  • Ensure assigned vessels are monitored constantly
  • Taking extreme care when assigned engineers onboard executing jobs
  • Spare used by engineers onboard must always be approved by customers.
  • Take responsibility to finalize jobs once engineers with reports

Job Requirements

  • Minimum Diploma in Electronic & Electrical
  • Minimum 3 years working experience in Marine Industry.
  • Existing Service Engineer shall be promoted (Indoor promotion) to Service Coordinator after 2 years' service with the Company.
  • Leadership skill on allocation of Service Engineer for job assigned
  • The power of expressing strong emotions in striking and appropriate language either spoken or written, thereby producing conviction or persuasion

  • HR & Service Coordinator

    51 minutes ago

    Singapore Hyundai Global Service Tech Full time

    COMPANY DESCRIPTION We aim to become the world's best engineering based comprehensive service company. Hyundai Global Service Tech Singapore branch is a member of Hyundai Heavy Industries Group and is a global service company that provides total services related to ships and power generation. The Singapore branch is in charge of ship repair services in...

  • Inter-Cultural Relations Coordinator

    7 days ago

    Singapore SINGAPORE AREA COORDINATOR Full time $104,000 - $120,000 per year

    JOB SUMMARYThis position is located in the Fleet and Family Support Office (FFSO) at Singapore Area Coordinator (SAC). The primary purpose of this position is to provide Intercultural Relations (ICR) programs and services to military members, retirees, family members and eligible customers.DUTIES AND RESPONSIBILITIESServes as non-clinical consultant and...

  • Food Service Worker/cashier

    1 week ago

    Singapore SINGAPORE AREA COORDINATOR Full time

    This position allows for 20 to 34 hours of work per week. **JOB SUMMARY** This position is assigned to the Morale, Welfare, and Recreation (MWR) Business Operations Department; Fleet Readiness (N92); Commander, Singapore Area Coordinator. The purpose of this position is to prepare, serve, and sell a limited variety of food and beverage items available from...

  • coordinator

    2 weeks ago

    Singapore LIBERTY LAND TRANSPORT RESOURCES SERVICE Full time $60,000 - $80,000 per year

    looking for a COORDINATOR, who will be in charge of overseeing work duty of all the Operations team members, with the overall objective of achieving top-rated performance.Leading a team in day-to-day transportation operations duties, ranging from scheduling and route planning to driver and sub-contractor management.Well-versed in all requisite functions of...

  • Coordinator/senior Coordinator

    1 week ago

    Singapore Loving Heart Multi-Service Centre Full time

    Reporting to the Centre Supervisor, you will work collaboratively to support the daily operations of the assigned Active Ageing Centre (AAC), ensuring its activities and services align with the objectives set by funders and Loving Heart (LH). **Key Responsibilities** **1. Programme Facilitation** - Conduct active ageing programmes within and beyond the...

  • Coordinator/Senior Coordinator

    4 days ago

    Singapore Loving Heart Multi-Service Centre Full time

    Reporting to the Centre Supervisor, you will work collaboratively to support the daily operations of the assigned Active Ageing Centre (AAC), ensuring its activities and services align with the objectives set by funders and Loving Heart (LH). Key Responsibilities Programme Facilitation Conduct active ageing programmes within and beyond the centre to engage...

  • Bus Coordinator

    1 week ago

    Singapore EML TRANSPORT SERVICE PTE. LTD. Full time

    Proactive and able to work independently - Preferably possess valid class 3/4 driving license with bus vocational license preferred - to be able to coordinate in both English and mandari Job scope - data entry and customer service and enquiries

  • Sales & Ops Coordinator

    6 days ago

    Singapore MARINSMART GLOBAL SERVICE PTE. LTD. Full time

    Overview Marinsmart Global Service Pte Ltd, a subsidiary of Winkong Marine Engineering Co., Ltd, is currently seeking a highly motivated and organized Sales & Ops Coordinator to join our team. The successful candidate will be responsible for handling customer inquiries, coordinating with the technical team for manpower deployment, and handling port,...

  • Service Coordinator

    1 week ago

    Singapore ALPHATRON MARINE SYSTEMS PTE. LTD. Full time

    **Job description** The Service Coordinator is responsible for coordinating and scheduling service activities, ensuring smooth communication between customers, technicians, and management. This role involves handling administrative tasks, tracking service requests, and supporting the service team to deliver efficient and timely service. - Provide...

  • Cooks (Ffr24-0051) (Regular Full Time)

    2 days ago

    Singapore SINGAPORE AREA COORDINATOR Full time

    **Summary** This position is assigned to the Morale, Welfare, and Recreation (MWR) Business Operations Department; Fleet Readiness (N92); Singapore Area Coordinator, Singapore. The purpose of this position is to prepare, serve, and sell a limited variety of food and beverage items available from MWR operated food centers within the club...