Options Trading Systems Engineer

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.

Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.

We operate with respect, curiosity and open minds. The people who thrive here share our belief that it's not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.

Our Equity Options team is looking for a Trading Systems Engineer (TSE) to provide high performance, mission critical support for our proprietary trading systems. The role is to maintain a healthy trading environment and provide on-the-floor technical support. The TSE will also work on longer-term engineering projects collaborating closely with traders, researchers and developers to ensure maximum trading profitability by contributing to scalable, efficient, performant, clean systems and well-defined workflows. The TSE will coordinate with operations, business liaisons and infrastructure teams to communicate with exchanges, brokers and other external parties to ensure a stable and efficient environment for our option trading strategies.

What you'll be working on:

• Work as part of a team to establish best-in-class production support, efficient software deployment, configuration processes and proactive monitoring, with the goal of anticipating and avoiding issues before they occur, minimizing downtime and recovering quickly from any incidents
• Understand and potentially develop proprietary process automation and monitoring tools and leverage third-party technologies as appropriate
• Troubleshoot trading system production incidents resulting from internal (proprietary software/systems) or external factors (markets, data feeds, telecommunication lines) in time-critical situations.
• Understanding Option Trading in the APAC region to best enable trading
• Coordinate efforts with European and US Option trading teams to share best practices and ensure continuity and consistency of support in a 24x7 environment
• Understand exchange data center layout and hardware infrastructure to optimise our setup and configuration

Qualifications & Skills:

• 1-3 years working trade support, site reliability engineering or related fields
• Bachelor's degree in STEM field, ideally computer engineering related
• Basic networking knowledge, including TCP/IP, DNS, DHCP and common network troubleshooting tools
• Strong problem-solving skills and the ability to troubleshoot technical issues under pressure
• Excellent communication skills, both written and verbal for audiences of varying backgrounds
• Thrives in high-pressure situations while working alongside traders, developers and other engineering teams
• Knowledge of Linux/Unix environments
• Knowledge of database usage (SQL, NoSQL, Postgres)
• Experience with scripting languages (e.g. Python, Bash, PowerShell) for automation tasks
• Experience with Distributed Systems
• Strong understanding of modern DevOps and CICD
• Experience with using and/or building Restful web services
• Experience with web development technologies (e.g., Javascript , Vue and CSS3)

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