Manager, Intelligence and Investigations

SkillsFuture Singapore

Fixed Terms

Closing on 30 Sep 2025

What the role is

Enforcement and Compliance Division (ECD)
ECD is part of SSG's Incentives Management and Enforcement Group (IMEG) which contributes to pan-organisational efforts of building an effective, responsive, and inclusive CET eco-system through effective grant management, Skills Development Levy collection, and enforcement against external fraud and abuse.
Through monitoring, intelligence and investigation efforts, ECD drives SSG's enforcement actions against errant entities and individuals to prevent abuse or contraventions of SSG funding, the Private Education Act, the SkillsFuture Singapore Agency Act, the Skills Development Levy Act and the respective regulations under SSG's purview.

What you will be working on

You will be part of the team that oversees the conduct of inquiries and investigations of cases that are suspected to have flouted SSG's regulations or funding terms and conditions. Your key responsibilities include:

• Conduct verification calls to individuals relating to SSG's funding support

• Handle requests related to refunds of SSG's funding support

• Gather information and intelligence pertaining to training providers and enterprises

• Conduct field surveillance on entities or individuals as part of intelligence gathering for cases

• Prepare regular statistical updates related to enforcement cases

• Any other administrative duties as and when assigned

What we are looking for

• Possess the required competencies to execute the job duties proficiently

• Up to 3 years of relevant work experience in enforcement work function.

• Proficient with Microsoft office tools such as Excel, Word and PowerPoint.

• Good writing, communication and inter-personal skills to engage internal and external stakeholders.

• Able to work in a fast-paced environment.

• Able to work independently and as part of a team.
Please note that only shortlisted candidates will be notified.
Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out for details on the CSP.

About SkillsFuture Singapore

SkillsFuture Singapore (SSG) is a statutory board under the Ministry of Education (MOE). It will drive and coordinate the implementation of the national SkillsFuture movement, promote a culture and holistic system of lifelong learning through the pursuit of skills mastery, and strengthen the ecosystem of quality education and training in Singapore.
SSG will strengthen the adult training infrastructure by taking on all existing functions of the Committee for Private Education (CPE) and guide the Institute for Adult Learning (IAL) to enhance the capabilities and professionalism of adult educators. SSG will play a key role in the quality assurance for private education institutions and adult training centres. Together with educational institutions and training partners, SSG will ensure that students and working adults have access to high quality, industry-relevant training throughout life. SSG will also bring together synergies in continuing education and training (CET) and pre-employment training (PET), so skills requirements will continue to meet the demands of different sectors of the economy.

About your application process

This job is closing on 30 Sep 2025.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and for other roles within SkillsFuture Singapore or the wider Public Service.