Receptionist

7 days ago

Orchard, Singapore Republic Healthcare Holdings Pte. Ltd. Full time $30,000 - $60,000 per year

Job description:

Are you a people person with a knack for multitasking and an eye for detail? Do you thrive in a fast-paced environment where no two days are the same? If so, we want you to be the friendly face of our Aesthetic clinic

What You'll Be Doing:

1. Front Desk & Customer Service

  • Serve as the first point of contact for patients, providing a warm and professional experience.
  • Manage appointment scheduling, patient inquiries, and email correspondence efficiently.
  • Ensure smooth patient check-ins and check-outs.
  • Follow up on patient inquiries and clinic promotions.

2. Administrative & Coordination Duties

  • Arrange and schedule training sessions and meetings via Google Calendar.
  • Create engaging meeting slides and presentations.
  • Prepare sales and other reports as required by management.
  • Monitor and report any compliance issues as they arise.
  • Provide administrative support and assist with ad-hoc tasks when needed.

3. Procurement & Inventory Management

  • Handle purchasing functions, including ordering clinic supplies and inventory.
  • Track orders and ensure timely deliveries.
  • Manage stock levels, ensuring treatment rooms are fully equipped.
  • Identify slow-moving products and report findings to support sales planning.

4. Product & Treatment Strategy

  • Work with sales representatives to explore new treatment options and enhance existing services.
  • Assist in developing product strategies to support business growth.

5. Marketing Responsibilities

  • Support the planning and execution of marketing campaigns, including special events, new treatment launches, and promotions.
  • Assist in patient engagement initiatives such as satisfaction surveys, email marketing, and loyalty programs.
  • Work closely with the marketing team to provide relevant data and insights when needed.

What We're Looking For:

  • Prior experience in a receptionist or administrative role (experience in medical/aesthetics is a plus).
  • Some marketing background or experience is advantageous but not required.
  • Strong customer service and communication skills.
  • Proficiency in Google Calendar and basic office software.
  • Ability to multitask and stay organized in a fast-paced environment.
  • Attention to detail, especially in managing inventory and procurement processes.
  • Able to communicate in Mandarin, as most of our customers are mandarin-speaking patients.

Compensation:

  • Remuneration will be based on experience.

Why Join Us?

  • Be part of a dynamic and supportive team.
  • Work in a collaborative environment where your contributions make an impact.
  • Gain valuable experience in both customer service and marketing.

If this sounds like the right fit for you, send us your resume today

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