F&B Shift Leader

2 weeks ago

Singapore SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD. Full time $28,000 - $42,000 per year

The Shift Leader is responsible for carrying large trays with food from the kitchen to any table in the restaurant. He/She ensures all dishes match the ticket including modifiers and special requests. He/She delivers the correct food to the correct table number. He/She computes food or beverage service bills and verifies completeness of customer orders. He/She examines food on the tray enroute from kitchen or beverages enroute from service bar. He/She then compares the items with the listing on customer order to verify completeness and accuracy of the order. He/She operates machines similar to the cash register to compute charges.

  • Apply quality systems.
  • Contribute to customer service over various platforms.
  • Cultivate productivity and innovative mindset.
  • Demonstrate the service vision.
  • Follow food and beverage safety and hygiene policies and procedures.
  • Implement operations for service excellence.
  • Interact with and serve f&b guests.
  • Maintain food and beverage service environment.
  • Maintain quality control procedures.
  • Prepare for service.
  • Project a positive and professional image.
  • Provide go-the-extra-mile service.
  • Provide safety and security for guests.
  • Respond to service challenges.
  • Solve problems and make decisions at operations level.
  • Use essential features of a computer.
  • Use primary functions and applications of a tablet.
  • Work in a diverse service environment.
  • Able to work Split Shift / Weekdays and Public Holidays

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