Assistant Manager

We are seeking a proactive and results-driven Assistant Manager to support day-to-day operations, team supervision, and strategic planning. The ideal candidate will have a solid background in team leadership, process improvement, and cross-functional coordination, with strong communication and decision-making skills. This role plays a critical part in ensuring operational efficiency and delivering high performance across departments.

• Assist in planning, implementing, and monitoring departmental activities to achieve business goals.
  

• Support senior management in strategic decision-making and operational execution.
  

• Oversee a team, providing guidance, training, and performance feedback.
  

• Ensure adherence to company policies, procedures, and regulatory compliance.
  

• Monitor KPIs and generate reports for performance analysis and improvement.
  

• Identify process gaps and recommend efficiency-enhancing solutions.
  

• Coordinate with cross-functional teams for seamless workflow and service delivery.
  

• Address customer/client escalations and ensure timely resolutions.
  

• Contribute to budgeting, resource planning, and cost control activities.
  

• Maintain up-to-date knowledge of market trends and competitor insights.

• Bachelor's degree in Business Administration, Management, or a related field.
  

• Minimum of 4 to 5 years of relevant work experience in a supervisory or managerial role.
  

• Prior experience in multinational or multicultural work environments is preferred.

• Strong leadership and team management skills.
  

• Excellent communication and interpersonal abilities.
  

• Proficiency in MS Office and business management tools.
  

• Analytical thinking and problem-solving mindset.
  

• Ability to multitask, prioritise, and manage time effectively.
  

• Adaptability and resilience under pressure.
  

• Strong attention to detail and organizational skills.