Open Application: Technical Support Talent Pool
3 days ago
Open Application: Technical Support Talent Pool
At , support is central to our work in helping developers build a faster, safer, and more reliable internet.
Our globally distributed technical support team supports complex edge and CDN systems around the clock, delivering fast, thoughtful solutions with deep technical skill and a developer-first mindset.
We're building a talent pool for support engineers who've worked on the front lines of performance, reliability, and security and who care about solving real problems, not just closing tickets.
Why join the talent pool?
We don't wait for the "perfect timing" to connect with great people. If you've spent years debugging CDN issues, optimizing cache logic, or helping dev teams ship faster, we'd love to stay connected.
By joining our talent pool, you'll be the first to know when new roles open, and you'll already be on our radar when they do.
What sets support apart?
We're not a ticket queue. Our Technical Support Engineers:
- Own technical problems end-to-end
- Act as partners to customers and product teams
- Work autonomously but never alone, with Principal Engineers who have your back
- Solve challenges that span edge networks, performance tuning, security, and storage
That's why they're known as our Super Bunnies: calm under pressure, clear in communication, and trusted by thousands of developers who've left more than 1,100 five-star reviews on Trustpilot (and counting).
Behind the scenes
At , we focus on building powerful edge infrastructure and an environment where engineers can do their best work with more trust and fewer meetings. And we're a team that values ideas over titles and appreciates the occasional good meme.
We call ourselves a fluffle: a remote-first, high-trust crew that moves fast, stays curious, and supports each other fiercely.
See what Life in the Fluffle looks like.
Is this you?
You'll likely thrive here if you have:
- 2+ years of experience in technical support for CDN, edge infrastructure, performance, or related technologies (e.g., WAF, storage, media delivery, or network security services)
- Familiarity with DNS, CDN, SSL/TLS, load balancing, and VOD
- Debugging experience with tools like traceroute, curl, MTR, etc.
- Working knowledge of HTML, CSS, and HTTP protocols
- Understanding of security best practices in production environments
- Analytical problem-solving mindset with strong attention to detail
- Excellent written and spoken English
- Strong communication skills and ease with working cross-functionally
- A continuous learning mindset and genuine care for customers
Bonus points for: Spanish fluency, startup experience, or previous familiarity with products.
What's in it for you?
We're remote-first, mission-driven, and serious about supporting the people behind the platform.
You'll work with a high-trust, global team that values autonomy, continuous learning, and doing things the right way. We invest in learning, well-being, and shared success with meaningful benefits and a culture that puts people first.
Not quite sure if you should apply?
You don't need a pixel-perfect résumé. Just curiosity, care for users, and a drive to build what's next.
Join the talent pool. Or connect with our Super Bunnies and stay in the loop
-
Pool Technician
12 hours ago
Singapore VAELYNN TALENT PTE. LTD. Full timePool Technician - Full-Time | Singapore Step behind the scenes of a wellness club like no other . Our client is searching for a skilled Pool Technician to keep state-of-the-art ice baths and hot baths running perfectly. You'll be the expert making sure every plunge is crystal clear, safe, and spot-on in temperature.✨ Why You'll Love This Role Competitive...
-
Talent Pool for Future Openings
1 week ago
Singapore Saviynt Full timeSaviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their...
-
Singapore KOTRA Global Talent Center Full timeGet AI-powered advice on this job and more exclusive features. KOTRA (Korea Trade-Investment Promotion Agency), a government-affiliated organization promoting international trade and investment, is currently inviting global professionals to join its Advanced/High-tech Industry Talent Pool . This initiative aims to connect outstanding talent with innovative...
-
Talent Pool
1 week ago
Singapore Slasify Full timeEstablished in 2016, Slasify is a Singapore-based technology company operating with a fully remote team and is rapidly growing through our EOR & payroll services rendered to businesses worldwide. Our colleagues are currently working in Taiwan, China, Singapore, Malaysia, South Korea, USA, Canada, France, Abu Dhabi, and more! Don’t See a Suitable Role? Join...
-
[Talent Pool] Luxury Yacht Crew
2 weeks ago
Singapore Marina Bay Sands Pte Ltd Full time(Talent Pool) Luxury Yacht Crew - Marina Bay Sands (Singapore-Based)As Asia's leading integrated resort, Marina Bay Sands is synonymous with luxury, innovation, and exceptional service. Our yacht operations, including the renowned Paiza One, reflect the same standards of excellence that define our brand. Location: Singapore Employment Type: Full-Time...
-
AI Mentor Talent Pool
5 days ago
Singapore Udacity Full timeJoin to apply for the AI Mentor Talent Pool – Contractor Roles role at Udacity Get AI-powered advice on this job and more exclusive features. About Us Udacity is now an Accenture company, and exciting things are happening! We are on a mission of forging futures in tech through radical talent transformation in digital technologies. We offer a unique and...
-
Talent Acquisition Partner
5 days ago
Singapore Open Government Products Full timeJoin to apply for the Talent Acquisition Partner role at Open Government Products Get AI-powered advice on this job and more exclusive features. Open Government Products (OGP) operates like a startup within the government; we are a fast‑paced, dynamic team of engineers, designers, and product managers dedicated to public good. We autonomously identify...
-
[Talent Pool] Luxury Yacht Crew
1 week ago
Singapore Marina Bay Sands Pte Ltd Full timeJoin to apply for the (Talent Pool) Luxury Yacht Crew – Marina Bay Sands (Singapore-Based) role at Marina Bay Sands WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands. As Asia's leading integrated resort, Marina Bay Sands is synonymous...
-
Singapore Open Source Design Full timeOrganization: Scribe Status: searching Date Posted: Tagged as: Web design, App design, UI/UX design About Scribe The Scribe community creates Wikidata‐powered language learning applications. Our main products are an iOS and an upcoming Android keyboard app that help second‐language learners with translation, verb conjugation, and noun gender annotation....
-
Talent Acquisition Specialist
6 days ago
Singapore NAS TEC PTE. LTD. Full timeProactively build and ensure a continuous supply of strong talent pool through constant and effective sourcing techniques for open jobs and in anticipation of future talent needs. - Assist with both external and internal hiring efforts (internal recruitment refers to assessment of employees for different or more senior roles.) - Improvise and execute...
