Manager, Operations
2 weeks ago
Overview:
The Manager / Assistant Manager, Operations plays an important role in ensuring a safe, secure, clean and environmentally sustainable shopping mall environment. Key responsibilities include overseeing security, car park operations, workplace safety, housekeeping, and environmental compliance. Effective vendor management is crucial to ensure operational practices meet regulatory standards and support the mall's strategic objectives.
Job Responsibilities:
- Oversee the mall's overall security operations to ensure the safety of shoppers, tenants, staff, and assets. Implement and review security protocols, emergency response plans, and crisis management procedures to ensure compliance with regulatory and corporate requirements.
- Manage daily car park operations to ensure smooth traffic flow, safety, and positive customer experience. Implement revenue optimization strategies, pricing adjustments, and operational improvements.
- Act as a key representative for Workplace Safety & Heath (WSH) compliance. Develop and implement workplace safety policies, risk assessments, and emergency preparedness plans.
- Oversee and manage all aspects of housekeeping operations within the shopping mall. Develop and implement efficient cleaning protocols to maintain a high standard of cleanliness.
- Oversee waste segregation, recycling, and disposal procedures. Establish and manage waste disposal procedures and optimize waste management systems for efficiency and sustainability.
- Design and execute environmental sanitation programs to promote a healthy and safe environment.
- Implement disinfection protocols to maintain a hygienic environment, especially in high-touch areas.
- Ensure compliance with environmental hygiene standards and food safety regulations.
- Oversee maintenance of kitchen exhaust system for optimal functionality.
- Monitor indoor air quality and implement measures to enhance it.
- Implement water-efficient practices and technologies to minimize water consumption.
- Review existing contracts and negotiate contract terms related to security, housekeeping, car park and other environmental services.
- Monitor and evaluate vendors' key performance indicators (KPIs) to drive service excellence.
- Assist in the development of budgets related to environmental services, security operations, car park management and workplace safety initiatives. Identify cost-saving opportunities, streamline processes and negotiate favourable terms to achieve cost efficiency while maintaining high service standards.
Requirements:
- Degree or Diploma in Facility Management, Environmental Science, or related disciplines.
- Minimum 5 to 8 years of relevant experience in a similar role, preferably in a shopping mall or commercial property management setting.
- Good leadership and organizational abilities.
- Proficient in tendering processes, including calling for tenders, ITQs, and vendor negotiations.
- Strong knowledge of building fabrics, security management, environmental sustainability, and regulatory compliance.
- Good communication, problem-solving, and negotiation skills.
- Familiarity with contract optimization and vendor management.
- Demonstrated ability to interact well with various stakeholders, both internal and external (e.g. MOM, SCDF, SPF and vendors), across all levels.
- A proactive and detail-oriented individual who is passionate about sustainability and creating an environmentally friendly space.
-
Merchandise Operations Manager
2 weeks ago
Singapore COACH OPERATIONS SINGAPORE PTE. LTD. Full timeExplore the possibilities across our global house of brands. Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and unique story. At...
-
General Manager
2 weeks ago
Singapore K2 OPERATIONS SINGAPORE PTE. LTD. Full timeWe are looking for an experienced **Operations Manager**to oversee and manage the daily operations of multiple Japanese restaurants in Singapore. - Oversee the daily operations of multiple restaurant outlets, ensuring efficiency and consistency. - Lead and manage outlet managers and staff, providing training, guidance, and performance evaluations. - Plan...
-
Assistant Manager, People Operations
7 hours ago
Singapore DOCTOR ANYWHERE OPERATIONS PTE. LTD. Full timeThe Role We're looking for a hands-on Assistant Manager, People Operations (Regional) to lead People Operations and Payroll across multiple ASEAN countries. You'll ensure smooth HR operations, accurate and compliant payroll, and an exceptional employee experience across the entire lifecycle. This is a high-impact, cross-country role that partners closely...
-
Regional Operations Manager, Asia Pacific
6 days ago
Singapore TIDEWATER OFFSHORE OPERATIONS PTE. LTD. Full timeThis job responsibility of the role includes to oversee the vessel movements, crew changes, QHSE, procurement, agency, documentation, and statutory compliance and accountable for the day-to-day operations of the vessels under the control of the APAC regional office. **Operations** - Conduct regular vessel visits. - Manage and maintain effective employee...
-
Production Manager
5 days ago
Singapore Manufacturing & Operations Full timeJob Description The Production Manager is responsible for managing all aspects of production operations, ensuring that production processes are compliant with company policies, safety requirements, quality requirements, and regulatory requirements. This role involves leading production teams, managing production plans, and promoting production efficiency and...
-
Assistant Restaurant Manager
7 hours ago
Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full timeSCOPE Reporting to the Restaurant Manager, the Assistant Restaurant Manager is reponsible to produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. He/She provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski...
-
Assistant Restaurant Manager
1 week ago
Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full timeSCOPE Reporting to the Restaurant Manager, the Assistant Restaurant Manager is reponsible to produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. He/She provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski...
-
Assistant Restaurant Manager
6 days ago
Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time**SCOPE** Reporting to the Restaurant Manager, the Assistant Restaurant Manager is reponsible to produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. He/She provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski...
-
Singapore Client Relationship Manager
2 weeks ago
Singapore Thrive Operations Full time**About the role - Client Relationship Manager - Job Description**: The Client Relationship Manager is responsible for managing multiple ongoing and new client relationships ensuring maximum levels of satisfaction, retention and growth. The Client Relationship Manager acts as a virtual CTO for our clients, ensuring optimal service delivery of IT...
-
Finance Manager
1 week ago
Singapore A.SUNSET OPERATIONS PTE. LTD. Full timeSUSHISAMBA Singapore, a renowned fusion restaurant blending Japanese, Brazilian, and Peruvian flavors, is seeking an experienced and dynamic Finance Manager to join our pre-opening team. **Job Purpose** The Finance Manager is responsible for all activities related to budgeting, forecasting, profit and loss reporting, and account reconciliation for...