Retail Client Advisor – Hair

1 day ago

Orchard, Singapore Kim Robinson studio Full time $2,000 - $34,000 per year

Retail Client Advisor – Hair & Beauty

Location: kimrobinson salon, Ngee Ann City, Orchard Road, Singapore

Position Type: Full-time

At kimrobinson, we believe in empowering people with the confidence to shine. For over 30 years, we've been the leader in luxury hair artistry and transformation. We are now seeking a Retail Client Advisor who is passionate about hair, beauty, and delivering exceptional client experiences to help us in our expansion of retail products.

About the Role

As our Retail Client Advisor, you will be the face of our retail and product experience zone, dedicated to helping clients discover and fall in love with kimrobinson's professional haircare products. You will play an active role in engaging clients, educating them on solutions, and inspiring purchases through expertise, confidence, and genuine care.

Key Responsibilities

  • Proactively engage clients in the retail area to introduce, recommend, and sell kimrobinson products.
  • Deliver expert consultations by understanding client needs and prescribing suitable products for scalp, hair, and lifestyle.
  • Share knowledge on haircare rituals, treatments, and product benefits, ensuring every client feels educated and empowered.
  • Demonstrate products where relevant, guiding clients on how to use them effectively at home.
  • Achieve sales targets and contribute to the overall success of the salon's retail division.
  • Maintain the retail area's presentation and stock standards in line with our luxury image.
  • Collaborate with the salon team to ensure a seamless client journey from service to retail.

Requirements

  • Strong passion for hair and beauty, with knowledge of haircare a strong advantage.
  • Prior experience in retail, client advisory, or luxury customer service preferred.
  • Excellent communication skills with confidence in engaging clients proactively.
  • A natural salesperson with a warm, approachable personality.
  • Well-groomed and polished, embodying the kimrobinson brand.
  • Proactive, energetic, and motivated to meet sales targets.

Why Join Us?

  • Be part of an iconic luxury salon brand with 30 years of legacy in Asia.
  • Work in a high-end, inspiring environment at Orchard Road's premier address.
  • Gain in-depth knowledge and training on kimrobinson's exclusive haircare systems.
  • Attractive salary package with commission and staff product benefits.

If you are passionate about beauty, confident in engaging clients, and driven by results, we would love to meet you.

Please send your CV to Elizabeth:

Job Type: Full-time

Pay: $2, $3,400.00 per month

Benefits:

  • Employee discount

Work Location: In person

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