IT Officer

5 hours ago

Singapore JIN LI INDUSTRIAL INTERNATIONAL PTE. LTD. Full time $40,000 - $60,000 per year

  • Provide on-site support Singapore office.

  • Serve as point of contact for all inbound service requests from users.

  • On-site support for desktop applications, emails, printers and other hardware and networking related issues.

  • Track all support with work logs on all cases, close or escalate to second level/vendors and follow up until the problems are solved.

  • Liaise with Vendors and System providers to perform troubleshooting, rectification and assistance in upgrading works on all systems installed in our offices.

  • Source for products, evaluate, propose, install, implement and maintain new or existing office hardware and software.

  • Ensure all endpoints are properly configured and secured with anti-virus protection and according to IT policies.

  • Perform general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment. Housekeeping of server room and equipment Racks.

  • Provided simple application trainings to end-user as required.Provide operation support to system and network administrator and vendors.

services. (optional)

  • Office Security management

  • Proficiency in managing and configuring Fortinet firewalls, Aruba switches, and AP

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