FT/PT Service Crew for Pasta Italian Casual Dining

6 days ago

Central Region, Singapore Select Group Pte Ltd Full time $2,000 - $3,000 per year

Job Description

The Service Crew is responsible for answering questions/making recommendations on meal items, serving food/beverages to customers, and performing cashiering duties.

Customer Service

  • Undertake day to day restaurant operational tasks which include the taking of food & beverages orders
  • Ensure the display of excellent customer service at all times, greet and welcome restaurant diners in a warm and friendly manner
  • Create high standards of customer experience, be attentive towards the customers and their queries
  • Ensure prompt serving and clearing of plates after guests have finished dining
  • Maintain high standards of cleanliness within the restaurant and the brand standards
  • Other job related ad-hocs duties if require

Duties (Rotation):

1. Lobby duties

  • In-charge of clearing of used cutleries and tray and rearrange the tables and chairs
  • Attend to customers' needs
  • Top up the condiments
  • In-charge of the cleanliness of the lobby area
  • Clear the waste/garbage twice a day
  • Bring the food and serve to customers

2. Cashier duties:

  • Take order from customer and ensure the correct order being keyed into the system
  • Ensure correct amount to be collected and paid
  • Operate the POS system and ensure the collection is accurate and tally

Job Requirements

  • Good customer service
  • Team player
  • Excellent communication and interpersonal skills with both internal staff and customers
  • A genuine and honest, "can do" attitude :)
  • On the job Training will be provided

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