Membership Services Executive

2 days ago


Downtown Core, Singapore SINGAPORE INSTITUTE OF DIRECTORS Full time $60,000 - $120,000 per year

Roles & Responsibilities

As part of your role, you will report to the Deputy Head, Membership Services, and work with the Vice President, Membership and Board Appointment Services. Your role will also include working with the SID Executive Team, eco-system partners, and any other relevant committees or working groups as assigned by the CEO.

Key Responsibilities

You will support the membership team primarily in the following areas:

Membership Administration

  • Implement membership acquisition, retention and engagement plans to grow and retain members
  • Manage membership processing, enquiries and operations
  • Work with IT to implement system enhancements and enhance work flows
  • Review membership policies and processes

Engagement

  • Organise membership networking events that will forge collaboration and add value to members
  • Conduct pre and post event evaluations and report on outcomes; take initiatives to implement improvement plans
  • Manage, monitor and review programmes as well as initiate, execute and track KPIs of initiatives
  • Evaluate the effectiveness of existing processes and strategies to continually improve event planning and management outcomes
  • Maintain proper and accurate database records and documentation

3. Telemarketing Operations

  • Conduct outbound calls to members for renewals
  • Conduct outbound calls to prospective members to promote membership and services
  • Setting of appointments with prospective members

4. Secretariat Duties

  • Provide secretariat duties to SID Committees and/or Chapters including supporting the agenda and activities of the Committee and/or Chapter.
  • Support SID in the strengthening of any internal functional processes

5.  Any ad hoc duties assigned

Requirements:

  • Minimum diploma in any discipline
  • Strong stakeholder management skills and confidence in engaging senior management (company directors level) and officers at all levels
  • Minimum 3 years of experience in membership related organisations, professional bodies, trade associations or government sector agencies with some experience in coordinating events and/or programmes
  • Well organised, meticulous and possess good verbal and written communication skills
  • Possess initiative and collaborative mindset
  • Strong time management skills and ability to manage concurrent tasks efficiently


  • Downtown Core, Singapore Singapore Business Federation Full time

    The Assistant Manager/Manager is part of the Membership Operations & Services (MOS) team. This team oversees several functions, including the collection of subscription fees from SBF members and following up on fee arrears, managing membership exemption, updating SBF’s membership database, managing SBF’s Associate Membership and organising member...


  • Downtown Core, Singapore ARF Fitness PTE LTD Full time

    A Membership Sales Consultant typically plays a pivotal role in attracting and retaining customers. His/Her responsibilities often include promoting memberships, giving tours of the facilities, explaining services and benefits, handling inquiries, and closing sales. He/She might also assist with marketing campaigns, outreach events, and customer retention...

  • Membership Outreach

    4 days ago


    Downtown Core, Singapore Global Platform for Sustainable Natural Rubber Full time

    **Position: Membership Outreach & Communications Associate** **Department: Communications** **Reports to: Communications Director** **Employment Type: Full-Time** **Salary Range: SGD 42,000-60,000/year (excluding employer CPF, based on experience)** **Benefits: Hybrid work, learning & development budget, employee insurance, unlimited...


  • Downtown Core, Singapore INFINITE GROUP PTE LTD Full time

    **CALLING OUT FOR** - **TALENTS LOOKING FOR NEW OPPORTUNITY, GROWTH & HUNGRY FOR SUCCESS !!**_ **Who Are We**: We're a fast growing company, with high-growth & looking for a motivated and enthusiastic **Events Marketing Associate** to join our team and gain **hands-on experience** in all aspects of managing events and execution. **What Is Nice To...


  • Downtown Core, Singapore Carpe Diem BJJ Singapore Full time

    We are Carpe Diem. We teach Jiu-Jitsu and Judo, to adults and kids, at three studios in Singapore. Our mission is to encourage people to train martial arts, instilling future-ready resilience in them. We're a team of makers, thinkers and explorers. We approach Jiu-jitsu with curiosity and experimentation, using what we learn to help our members develop...

  • Community Lead

    3 days ago


    Downtown Core, Singapore STRONG Pilates Full time

    **COMMUNITY LEAD** Position Type: Full Time Reports To: Studio Manager **THE JOB IN A NUTSHELL** Our Community Leads (CLs) are the first and last interaction clients have with our brand, making them a vital part of the Yoga Movement experience. This role is a balance of customer service, membership sales, and studio operations, to ensure a seamless...


  • Downtown Core, Singapore MSIG Asia Pte Ltd Full time

    Join our Risk Management team, where we develop and implement a best practice enterprise risk management framework across our business units in Asia. This position offers a unique opportunity to collaborate with experienced professionals across various functions in the industry to identify, analyse, quantify, and manage existing and emerging...


  • Downtown Core, Singapore EUPHORIA MARKETING SERVICES PTE. LTD. Full time

    **JOB DESCRIPTION**: - Help Clients to Raise Brand Awareness & Increase Revenue **JOB BENEFITS**: - Performance Based - Career Opportunities - Travel Opportunities - Training Provided **Job Types**: Permanent, Contract, Fresh graduate Contract length: 6 months Pay: $4,500.00 - $5,500.00 per month **Benefits**: - Employee discount - Gym membership -...

  • Marketing Associate

    3 days ago


    Downtown Core, Singapore Wolves Marketing Services Full time

    _**We are one of the leading sales and marketing company in its’ industry. We help our clients by creating brand awareness and increasing their revenue.**_ **Benefits**: - Traveling Opportunities - Passionate, Energetic, open office work environment - Great work-life balance with team bonding activities **Responsibility**: - Brand Enhancement for...

  • Marketing Associate

    3 days ago


    Downtown Core, Singapore Wolves Marketing Services Full time

    _**We are one of the leading sales and marketing company in its’ industry. We help our clients by creating brand awareness and increasing their revenue.**_ **Benefits**: - Traveling Opportunities - Passionate, Energetic, open office work environment - Great work-life balance with team bonding activities **Responsibility**: - Brand Enhancement for...