Data Systems Manager

About AJC

American Jewish Committee (AJC) is the global advocacy organization for the Jewish people. From world capitals to college campuses, AJC works with leaders across society to stand up for Israel; confront antisemitism, no matter the source; and uphold the democratic values that unite us. In the wake of Hamas' October 7 attack—the worst massacre of Jews since the Holocaust—AJC has mobilized its global network to tackle the unprecedented threats facing world Jewry. Join us. Together, we can shape a new future for Israel and the Jewish people.

Your Department

The American Jewish Committee's Center for Education Advocacy (CEA) is a leading national organization dedicated to advancing democratic values in educational settings, promoting civic education, viewpoint diversity, and critical thinking across K-12 and higher education institutions.

Your Impact

The Data Systems Manager serves as CEA's data strategist and business analyst, partnering with IT to translate program needs into effective data solutions. This position owns survey design and analysis, defines business requirements for CRM systems, and delivers actionable insights that support evidence-based advocacy and strategic decision-making. The manager coordinates with IT on technical implementation while maintaining direct ownership of data quality, stakeholder engagement, and analytical outputs.

Contract Term Priority: Organize and streamline CEA's current fragmented data landscape while partnering with IT on sustainable data management systems and HubSpot CRM implementation.

KEY RESPONSIBILITIES

Data Organization & Systems Integration (40%)

• Audit, organize, and streamline CEA's existing fragmented data across multiple platforms and spreadsheets
• Partner with IT to plan and execute data migration to HubSpot and potentially other related systems, ensuring compliance with enterprise standards for configuration, data mapping, and security
• Develop standardized data collection protocols and quality assurance processes
• Collaborate with IT on platform configuration, user access, and integration architecture, maintaining alignment with organizational data strategy
• Establish and maintain data governance practices consistent with IT and compliance policies

CRM Implementation & Management (30%)

• Actively participate in HubSpot CRM implementation project as CEA representative
• Provide business requirements and functional input for CRM configuration, workflows, and automation specific to CEA's programs
• Coordinate with IT on data integration strategies between Qualtrics, existing systems, and HubSpot
• Train CEA staff on CRM utilization and data entry best practices
• Develop and maintain reporting dashboards for CEA leadership, in coordination with IT data reporting standards

Survey Management & Analysis (20%)

• Design, implement, and analyze sophisticated surveys using Qualtrics advanced features
• Develop segmented survey approaches for diverse stakeholder groups (educators, administrators, parents, students)
• Analyze survey data using advanced statistical methods and create actionable insights
• Coordinate survey distribution and data collection with regional AJC offices
• Utilize Qualtrics reporting and dashboard features for real-time monitoring

Strategic Analytics & Reporting (10%)

• Prepare comprehensive data reports for grants, funders, and organizational leadership
• Develop predictive analytics and trend analysis to support strategic planning
• Create executive-level dashboards tracking key performance indicators
• Support evidence-based messaging and communication strategies with data analysis
• Collaborate with IT to ensure data accuracy, consistency, and alignment with enterprise-wide reporting and BI initiatives

Education, Training & Experience

• Minimum of five years related experience
• Demonstrated experience with survey design, implementation, and statistical analysis
• Track record of successfully partnering with IT teams on data systems projects
• Experience translating business needs into technical requirements
• Experience in nonprofit, education, or advocacy organization environments preferred

Core Technical Skills (Essential)

• Qualtrics Expertise (Required): Advanced proficiency including complex survey logic, statistical analysis, and automated reporting
• CRM Systems: Experience with HubSpot strongly preferred; Salesforce or similar CRM platforms acceptable
• Data Analysis Tools: Advanced Excel/Google Sheets skills including pivot tables, formulas, and data visualization
• Database Management: Understanding of relational databases, data integration concepts, and data quality principles
• Statistical Analysis: Strong foundation in descriptive/inferential statistics and hypothesis testing
• AI: Proficiency in AI and other emerging technologies

Core Competencies

• Strategic thinking connecting data insights to organizational advocacy goals
• Project management skills with ability to manage multiple data projects simultaneously
• Communication skills to present complex data findings to non-technical stakeholders
• Proven ability to collaborate effectively with both technical teams (IT) and program staff
• Problem-solving approach to data challenges with focus on business outcomes
• Requirements gathering and business analysis capabilities

PREFERRED QUALIFICATIONS

• Advanced education or data analytics certification
• Experience with data visualization tools (Tableau, Power BI)
• Previous experience as business lead on CRM or enterprise system implementations
• Knowledge of grant reporting requirements and compliance data management
• SQL proficiency or Python/R programming for data analysis
• Understanding of data governance frameworks and privacy regulations

Compensation

$75,000 to $90,000 annually (based on experience, qualifications and location)

This position is a one-year contracted position with the potential for permanent employment.

Ready to Apply?

AJC is an equal opportunity employer.